Book Description
Theories of New Regionalism represents the first systematic attempt to bring together leading theories of new regionalism. Major theorists from around the world develop their own distinctive theoretical perspectives, spanning new regionalism and world order approaches along with regional governance, liberal institutionalism & neoclassical development regionalism, to regional security complex theory (RSCT) and the region-building approach.
Amazon.com
Businesses will only achieve their true potential, according to Dave Marcum, Steve Smith, and Mahan Khalsa, when the people that run them learn to "think business." In businessThink, the authors, all corporate veterans now with the FranklinCovey leadership development organization, propose eight rules that create a framework for cultivating this different thought process. "Most people are just going through the motions of doing (not thinking) business--merely practicing their comfortable old routines," they write. "Others, the really successful ones, are getting killer results through changing their thinking to become more disciplined, rigorous, creative, and sound." Applicable to any position, from staffer to senior executive, the principles are: check your ego at the door (to develop an open, united atmosphere); create curiosity (to uncover new options); move off the solution (to clarify the issue); get evidence (to clarify the problem); calculate the impact (to weigh investment against return); explore the ripple effect (to view the big picture); slow down for yellow lights (to watch for obstacles); and discover the cause (to understand underlying truths). Each element is fleshed out in one or more chapters that showcase them in identifiable, real-world situations. The combination adds up to a logical, feasible program that virtually everyone can follow. --Howard Rothman
Book Description
Research shows that over fifty percent of all business decisions fail; sixty percent of all businesses fail before the sixth year, and eighty-two percent go under before their tenth anniversary; and eight out of every ten new products fail. In direct contrast, research also shows that ninety-one percent of all businesspeople are as confident as ever in making decisions. Decision confidence is up. Success is down. While we are an inventive, entrepreneurial society, an innovation explosion has also been tagged with a business implosion. What gives?
businessThink is a revolutionary new method that bridges the monumental gap between the results businesses and people want and the failure they often get. This book is the only business training that tomorrow's leaders will need to consistently create effective solutions and take themselves and their associates into the zone of optimum performance.
businessThink transforms readers into businessthinkers with provocative new rules for accelerating work while revitalizing the enterprise. With rules like "Check Your Ego at the Door," "Move Off the Solution," "Get Evidence," and "Create Curiosity."
businessThink promises to significantly increase results by delivering hard core business thinking and fusing it with high intuition and emotional intelligence that open up, rather than shut down, thinking and collaboration. Effectively blended, these skills become the new business intelligence that is needed to get it right-no matter what.
FranklinCovey is the world's premier leadership development organization, whose client portfolio includes eighty-two of the Fortune 100 companies and more than two-thirds of the Fortune 500 companies. With 45 offices in 38 countries, FranklinCovey employs 3,500 associates.
Dave Marcum has a unique blend of management experience with positions ranging from VP of Sales & Marketing, to Chief Operating Officer in the publishing industry, to Business Transformation Leader at FranklinCovey, a 500 million dollar company. Dave is a respected authority in complex sales and has worked with companies across the globe like EDS, Andersen, Microsoft, and Accenture.
Steve Smith has two degrees in management and psychology. He has been a human resources manager inside a Fortune 500 company, an entrepreneur starting his own consulting firm, and head of development of FranklinCovey's The 4 Roles of Leadership. He has presented management programs to clients such as Nike, Hard Rock Cafe, and the U.S. Air Force.
Mahan Khalsa is a world-renowned expert in business development, whose clients include Arthur Andersen, Microsoft, and Walt Disney. He graduated with honors in economics from UCLA and has an MBA from Harvard. Mahan is Vice President of the Sales Performance Group at FranklinCovey Co.
Customer Reviews:
An overdose of self-praise, little originality or practicality.......2005-08-25
Summary:
Do not read businessThink, unless you want to learn how to write hundreds of pages of common knowledge and hype it as revolutionary thinking. The book does contain useful thoughts but they are definitely not new and are wrapped in disgusting self-propaganda for the businessThink "methodology". The authors do not demonstrate any significant knowledge of business best practices or the relevant literature, consequently the examples used to underline the points are far from enlightening.
Details:
Normally I stop reading such books before the end of the introduction, but being on holiday and the weather being rainy, I got as far as the beginning of Chapter 5. Then I decided that businessThink was not even worth the $6 bargain price I paid for it.
I do not expect every business book to contain breakthrough ideas (for instance, I enjoyed reading "Thinking Inside the Box" even if it claimed to contain only the old, commonsense rules of business). However, what Marcum and Smith did in this book; pasting together trite from business literature, calling it "revolutionary" on every second page of the book, lacing it with irrelevant or imprecise examples, and using a conceited and patronizing style in the meantime is way too much for me.
Being mostly a compilation of common business knowledge, businessThink does give you some good general advice, but much better business books exist, with more relevant and practical examples and written by more modest authors.
Let me share with you what I have read in the first four chapters and then you can decide whether you are interested in the rest. (My comments are in parentheses.)
Foreword by Stephen R. Covey: Powerful breakthroughs need a paradigm change, not just a change in attitudes. He believes that businessThink "presents a provocative, principle-centered paradigm shift for rethinking the way we do business". This book is "every person's MBA for the real world". And this goes on for 8 pages... (By the way, if I hear or read "paradigm change" or "paradigm shift" I get immediately suspicious. This is one of the favorite phrases of empty-headed corporate parrots.)
Introduction: Despite of an "innovation explosion" and a confidence among entrepreneurs, most businesses fail. This is because most businesspeople just "do" business and not think about it. (This is the first of many not-so-solid conclusions of the authors. A business can fail for many reasons, inadequate thinking being just one important aspect.)
But do not worry, all you feeble-minded, unable-to-think-coherently businesspeople around the globe, because here we are to help you out with our eight rules that "will be the seeds of a much-needed revolution in business". We offer a complete, fail-proof solution to the "dysfunction of the real business world". Live by these rules and "you will develop a business instinct or seventh sense".
If you learn how to think correctly - that is, if you adopt businessThink - then it will be better for both you and for your company. Since you may find this idea difficult to comprehend, let us elaborate the upsides of thinking versus not thinking. (And they actually list the advantages of using your brain at work! This is probably necessary because the moronic reader has not learnt businessThink yet. By the end of the book, he might be able to assemble such a list himself, but for the time being he surely needs instruction by the bright authors on this point.)
Chapter 1: Today thinking is the most important activity of businesses. But most decisions fail, while decision confidence is high. (The authors cite research results, some of them without proper reference.)
Let us see an example of a company making bad decisions - Webvan. (A verbatim quote from Fortune magazine follows, with what I believe to be a rather shallow analysis of Webvan's failure. Surfing on the Net, I found a better article on the topic in 5 minutes. If Marcum and Smith could not come up with an original example, at least they should have chosen their quote wisely.)
In today's business white-collar productivity is all-important. Thinking is everybody's job. (I believe, I've also heard this before...)
Currently in most businesses "there is no common approach or common criteria for making decisions". But here are the Eight Rules of businessThink listed and shortly explained.
Neither EQ, nor IQ is enough for proper application of businessThink, you need a fusion of the two.
Chapters 2 and 3: The first rule is "Check Your Ego at the Door". That is, listen to others, do not be overconfident, show humility etc. (Of course, this rule is only applicable in business decisions but you can forget about it when you write business books - at least that's what Marcum and Smith seem to think...)
Some of the revolutionary ideas regarding the first rule include:
- Don't think black and white, but consider other options.
- Beware the absolutes like all, never etc.
For your convenience, these rules are also demonstrated in business scenarios, comparing the "old school" thinking with businessThink.
(Many of these thoughts are meaningful. The only problem is that the "old school" does not exist. At least I have never read any business book or methodology that would recommend that on a company meeting you should say things like "The idiots. I totally agree with you..." instead of "What kind of information could we get together...?". Of course in practice you will meet stupid reactions, but this is not because of some pervasive "old school". Smart people have avoided thinking black and white for centuries, while dumb people will continue to react stupidly. So it is a ridiculous claim of the authors that businessThink provides the reader with a completely new approach.)
Chapter 4: The second rule is "Create curiosity". Ask questions, refresh your beliefs and forget about hierarchy and titles.
(This is of course not bad advice, but the examples cited range from the inaccurate - Grace Murray Hopper inventing the COBOL language - to the unproven in practice - the company IDEO reinventing the shopping cart in a TV show -, indicating a lack of serious knowledge or adequate research by Marcum and Smith on this topic. This shallowness of the authors is also evident from other parts of the book, e.g. in the beginning of Chapter 5 they cite a research result but instead of referencing the original publication they refer to another book. I would expect that if you make an experiment a starting point of a chapter in your book, you would actually read the original report in full, not just some interpretation of it.)
Enough said... If you are really in need all these ideas then I doubt that you will profit from any book, including this one. I give two stars for the glitters of humor and for the honesty of the authors' own failure stories.
A framework for decisions.......2004-01-18
There aren't many new ideas within this publication - hence 4 stars. I couldn't help but think of De Bono's six thinking hats as a framework for thinking that has many parallels with the BusinessThink publication.
However, that doesn't detract from what is a message that needs repeating and a message that needs to be absorbed by all of us to make the process of decision making (and thinking in general) more productive.
You're going to get value from this book where dysfunction is at its greatest. If you're already part of a productive team you're probably going to read this book and see recognition of what you're already doing rather than learn anything new.
Personally, this books remains a favourite. Whenever we make a few successful decisions (or believe we do) this is the first sort of book we disparage and neglect. But it's just when we start to believe our infallibility and skip steps within this framework that we start to make blunders.
The authors introduce some interesting statistics: successful decisions are fewer on the ground that what our beliefs might suggest.
An exercise in cynical plagarism.......2004-01-06
Some time ago I read the excellent "Let's Get Real Or Let's Not Play" by Mahan Khalsa. Seeing him listed as one of the authors of "BusinessThink" I bought it. Only then did I discover that Khalsa appears to have had very little to do with "BusinessThink" (in a long list of acknowledgements he doesn't even feature) and, more seriously, that "BusinessThink" is essentially just a rewrite of "Let's get Real" - indeed whole swathes of "BusinessThink" consists of word for word plagarism of "Let's Get Real". Had there been some acknowledgement of this fact by the authors or Franklin Covey this practice might, just, have been okay. But there is no hint in the introduction, or elsewhere, that "BusinessThink" is just a slightly reworked "Let's Get Real". Shame on the authors, on FranklinCovey, and on the publishers for this exercise in cynicism.
How to get things done!.......2003-12-10
I loved this book. As a manager in a large company I've found that it can be difficult to deal with all of the politics, games, and ego's that are part of my daily routine. Business Think provides a methodology for dealing with all of the bull that goes on in business. It also gave me a good outline to make better decisions and be able to determine the things that I should be doing from those things that I could be doing.
Finally, a book for the real world!.......2003-12-06
This is one of the rare business books that isn't chuck full of useless theory or excessive amounts of research with no application. This book provides real skills and a real business tool for objective thinking. I now understand how to build a logical buisness case for or against a presented solution, rather than the typical impulsive projects that are typically based off of bias, ego, opinion, or gut feel. The emphasis on ego is invaluable. Ego costs companies millions of dollars every day, primarily because everyone's in denial that it exist. Thank you businessThink for finally bring a book to the table that is insync with business realities.
Book Description
The ultimate guide to restaurant success-fully updated and revised
Yes, hard work and a dream are indispensable, but success in the restaurant business requires an arsenal of skills and a vast body of knowledge and access to information. The Restaurant: From Concept to Operation, Fourth Edition provides it all. This easy-to-read guide shows aspiring restaurateurs how to conceive, open, and run any type of restaurant, from fast-food franchise to upscale dining room. This book will equip aspiring restaurant owners to master a broad variety of start-up issues and gain the solid footing they'll need to ensure the restaurant's ongoing success.
You will discover how to choose a suitable concept, find a market gap to fill, develop business and marketing plans, and secure financial backing. Also, you'll learn how to select the perfect location, obtain the necessary permits, create a tantalizing menu, design the interior, and hire and train employees. You'll also acquire the all-important skill of turning first-time customers into regular patrons.
Special features of this new edition include:
- Increased focus on the independent restaurant
- Greater emphasis on restaurant business plans, including new exercises
- Up-to-date restaurant profiles, including franchises and independents
- A new chapter on restaurant operations and control
- A new chapter on the latest restaurant technology
As part of the National Restaurant Association's Education Foundation's Pro Mgmt. Certificate Program, this field-proven guide gives students, chefs, and entrepreneurs all of the skills and information they need to master every challenge and succeed in this highly competitive and rewarding industry.
Book Description
The ultimate guide to restaurant success-fully updated and revised
Yes, hard work and a dream are indispensable, but success in the restaurant business requires an arsenal of skills and a vast body of knowledge and access to information. The Restaurant: From Concept to Operation, Fourth Edition provides it all. This easy-to-read guide shows aspiring restaurateurs how to conceive, open, and run any type of restaurant, from fast-food franchise to upscale dining room. This book will equip aspiring restaurant owners to master a broad variety of start-up issues and gain the solid footing they'll need to ensure the restaurant's ongoing success.
You will discover how to choose a suitable concept, find a market gap to fill, develop business and marketing plans, and secure financial backing. Also, you'll learn how to select the perfect location, obtain the necessary permits, create a tantalizing menu, design the interior, and hire and train employees. You'll also acquire the all-important skill of turning first-time customers into regular patrons.
Special features of this new edition include:
- Increased focus on the independent restaurant
- Greater emphasis on restaurant business plans, including new exercises
- Up-to-date restaurant profiles, including franchises and independents
- A new chapter on restaurant operations and control
- A new chapter on the latest restaurant technology
As part of the National Restaurant Association's Education Foundation's® Pro Mgmt. Certificate Program, this field-proven guide gives students, chefs, and entrepreneurs all of the skills and information they need to master every challenge and succeed in this highly competitive and rewarding industry.
Customer Reviews:
Enlightening.......2000-04-05
For someone who has been searching for a thorough guide book on the restaurant management like me, this book is a gem! It's packed with invaluable advice, practical tips and thorough guidelines on virtually all essential aspects of the restaurant business. It is well organized and written in such a clear, simple language. In short, an extraordinary guide in many ways!
Book Description
This digital document is an article from Cornell Hotel & Restaurant Administration Quarterly, published by Cornell University on May 1, 2005. The length of the article is 1314 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.
Citation Details
Title: Commentary on "exporting a North American concept to Asia: Starbucks in China".
Author: Paul S. Biederman
Publication:
Cornell Hotel & Restaurant Administration Quarterly (Refereed)
Date: May 1, 2005
Publisher: Cornell University
Volume: 46
Issue: 2
Page: 288(3)
Distributed by Thomson Gale
Book Description
This digital document is an article from Cornell Hotel & Restaurant Administration Quarterly, published by Cornell University on May 1, 2005. The length of the article is 4468 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.
Citation Details
Title: Exporting a North American concept to Asia: Starbucks in China.
Author: Jeffrey S. Harrison
Publication:
Cornell Hotel & Restaurant Administration Quarterly (Refereed)
Date: May 1, 2005
Publisher: Cornell University
Volume: 46
Issue: 2
Page: 275(9)
Distributed by Thomson Gale
Average customer rating:
|
The Restaurant, Study Guide: From Concept to Operation
John R. Walker
Manufacturer: Wiley
ProductGroup: Book
Binding: Paperback
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ASIN: 0470140593 |
Book Description
Comprehensively covers opening and running a restaurant-revised and updated
A successful restaurant is a dream business. It offers guests a fabulous experience, while the restaurateur gets an exciting workplace, creative license, and potentially nice profit margins. Of course, restaurant success does not arrive on a silver platter. It takes know-how, the right planning, and access to quality information. A one-stop guide to the business, The Restaurant: From Concept to Operation, Fifth Edition gives readers the knowledge they need to conceive, open, and run any type of restaurant, from fast-food franchise to upscale dining room.
The book progresses logically, from choosing a good concept to finding a market, developing business and marketing plans, and securing financial backing. Topics covered include location selection, permits and legal issues, menu development, interior design, and employee hiring and training. Along the way, such all-important skills as turning first-time guests into regular patrons are also described. Special features of this Fifth Edition include:
*
Increased focus on the independent restaurateur, with greater emphasis on restaurant business plans
*
A new chapter on food production and sanitation
*
Greater emphasis on restaurant business plans, including new exercises
*
New Profiles, which describe a recently opened restaurant, begin Parts 1, 2, 3, and 4
*
New coverage of restaurant concepts and use of technology in restaurants
*
Expanded sections on back-of-the-house and control contents; franchising; and leasing and insurance
This field-proven guide gives students, chefs, and entrepreneurs all of the skills and information they need to master every challenge and succeed in this highly competitive and rewarding industry.
Average customer rating:
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The Restaurant: from Concept to Operation
Manufacturer: John Wiley & Sons Inc
ProductGroup: Book
Binding: Paperback
Cooking, Food & Wine
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ASIN: 0471441996 |
Product Description
Recently, there has been an explosion of restaurant openings. The National Restaurant Association predicts that this will continue into this century. Information on starting and operating a restaurant will be of great use to career changers and chefs not formally educated in restaurant management.
Average customer rating:
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The Restaurant: from Concept to Operation Student Workbook, Second Edition
NRA Educational
Manufacturer: John Wiley & Sons Inc
ProductGroup: Book
Binding: Paperback
Cooking, Food & Wine
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ASIN: 0471413038 |
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Website to Accompanu the Restaurant: from Concept to Operation, Third Edition
Walker
Manufacturer: John Wiley & Sons Inc
ProductGroup: Book
Binding: Unknown Binding
Cooking, Food & Wine
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| Culinary Arts & Techniques
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| General
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| Natural Foods
| Organic Cooking
| Outdoor Cooking
| Professional Cooking
| Quick & Easy
| Reference
| Regional & International
| Special Appliances
| Special Diet
| Special Occasions
| Vegetables & Vegetarian
ASIN: 0471459836 |
Average customer rating:
- Thank You
- THE ADJUSTER, MAKING INSURANCE CLAIMS PAY
- From an Independent Adjuster
- Excellent book for entry level adjusters
|
The Adjuster! Making Insurance Claims Pay
Gordon Smith
Manufacturer: Cargo Publishing Company
ProductGroup: Book
Binding: Paperback
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ASIN: 0965312399 |
Book Description
The Adjuster! is a practical, down-to-earth self-help guide to learning the business of insurance claim adjusting. Written in an easy, comfortable style the book takes the beginner by the hand and leads the way through the basics of investigation, evidence gathering, analysis, evaluation and ultimately settlement negotiation. For the person who has no insurance experience the book provides the nuts and bolts of claims in a straightforward, simple manner with excercises and suggestions for further study. It includes descriptions of the materials and equipment which are used by the insurance claim adjuster and explains in honest terms what it takes to go into business for oneself. The book demonstrates how to start out "on the kitchen table" in a business of your own, or teaches the basics by which a trainee can go out and get a job working for someone else in a new and exciting career.
Customer Reviews:
Thank You.......2002-03-17
Mr. Smith does a wonderful job of introducing the claim adjusting business within the larger insurance field. Items up for discussion range from job related risks to ideas for similar or related careers. For those who consider themselves in the preliminary career research stage, this is a fantastic first read. Not every question is going to be spelled out in black and white, but the adjusting business is all about putting the pieces together for yourselves!
THE ADJUSTER, MAKING INSURANCE CLAIMS PAY.......2001-12-13
THIS BOOK IS STRICTLY FOR BEGINNERS WHO DON'T HAVE THE FOGGIEST IDEA HOW TO OPERATE A BUSINESS IN THE SIMPLIEST WAY. IF YOU NEED TO KNOW THE TYPE OF CLOTHES TO WEAR, HOW TO SET UP A DIARY SYSTEM, FINE. PERSONALLLY, I WISH I COULD GET MY MONEY BACK.
IF YOU EXPECT MUCH IN THE WAY OF ACTUAL ADJUSTING, ALMOST ANY OTHER BOOK WOULD HAVE TO BE BETTER THAN THIS ONE.
From an Independent Adjuster.......2000-01-06
This book is every adjuster's bible, or should be. I have worked many years as an independent adjuster, without any such resource. A great deal of my time was spent trying to track down answers to general questions, that all adjusters have. The majority of those questions are addressed in this one book. Mr. Smith knows the areas of importance that an adjuster needs to know, on a day to day basis and has provided that information in his book. The book is also entertaining which makes it not only an easy read but an enjoyable read.
There are many different types of adjusters but there isn't any one type that would not find this book of some use. What do you do when you are on the phone with a claimant and suddenly they inform you they are represented? I spent five years in Management for one of the larger commercial carriers and never had this scenario spelled out for me or any of our adjusters as well as Mr. Smith advises on how to handle this touchy situation. Some very simple scenarios are addressed, because if handled incorrectly, they can be very costly. That is why this book should be required reading and used as an ongoing reference material for all adjusters who are truly serious at being the best in their particular field.
And to those adjusters, who are right now, out there sitting in fear because they don't know the answer to some question and therefore cannot proceed on a claim or an assignment (every adjuster knows that feeling), buy this book so you do not have to go through that experience anymore.
Thank you Mr. Gordon Smith, for realizing the need for a book such as this, for adjusters!
Excellent book for entry level adjusters.......1998-03-24
If I were going to take up a new profession, I would hope to be able to go to a friend who already had a great deal of experience in the trade and have him tell me ALL about it. This friend's stories should be witty as well as factual. Of course, I would want a philosophical and historical overview of things as well as a nitty-gritty, microsopic view of the details necessary for getting the job done.
It would be tough to find a pal with nothing but time on his/her hands for non-stop mentoring, and one who wouldn't mind 4:00 a.m. phone calls when questions occurred to me.
If I were interested in becoming an Indepedent Insurance Adjuster, or learning what it was like to be one, I'd be in luck.
Gordon Smith's The Adjuster! Making Insurance Claims Pay is the tell-all book that really tells all. The author draws on his years of experience as an independent adjuster to give a wide-ranging account of what the job is and how the industry works. He tells who the players are and what their points of view are. His stories touch on topics from the Great Fire of London in 1666 to the finer points of ladder selection in the here-and-now. He ties the whole book together with a narrative that is both amusing and informative.
---Glen E. Hargis, editor, The Insurance Record
Books:
- Translation and Globalization
- Travels in the Skin Trade: Tourism and the Sex Industry
- Undergraduate Econometrics
- Understanding Financial Statements: A Journalist's Guide
- Understanding Globalization, Employment and Poverty Reduction
- Unemployment and Government: Genealogies of the Social (Cambridge Studies in Law and Society)
- United States and Venezuela: Rethinking a Relationship (Contemporary Inter-Americanrelations, 3)
- Warehousing Profitability: A Manager's Guide
- Webster's New World Finance and Investment Dictionary
- Winning In The Future Markets: A Money-Making Guide to Trading Hedging and Speculating, Revised Edition
Books Index
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