Sense & Respond: Capturing Value in the Network Era
Average customer rating: 5 out of 5 stars
  • Aligned With Complex Adaptive Systems-of-Systems
  • The Timing of Wisdom
  • Harvard Business School and Amazon.com case study
  • Great Way to Update Your Knowledge Base of IT Strategies!
Sense & Respond: Capturing Value in the Network Era

Manufacturer: Harvard Business School Press
ProductGroup: Book
Binding: Hardcover

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ASIN: 0875848354

Book Description

From virtual shopping to virtual organizations, businesses are pushing the multimedia envelope as they electronically sense, in real time, their customers' needs, and use digital capabilities to swiftly and effectively respond. Sense and Respond: Capturing Value in the Network Era, a series of essays from leading technology experts, explores how firms must develop sense and respond strategies to exploit the opportunities of this networked age. Editors Stephen Bradley and Richard Nolan have compiled an impressive resource for executives seeking to capture maximum value from new technologies. The compelling scenarios reveal what future customer interactions might look like, and address what companies must do-today-to capitalize on the emerging opportunities.

Customer Reviews:

5 out of 5 stars Aligned With Complex Adaptive Systems-of-Systems .......2007-03-12

This is one of the excellent books on designing on-demand ecoystem.

5 out of 5 stars The Timing of Wisdom.......2001-10-27

This book is a MUST HAVE for every manager or student who still believes that much has to be known about what is coming to us in the XXI Century. Anyone who has heard or met Dick Nolan, a Professor at the HBS, is very aware of his down to earth, creative, and witty mind. He will be part of Management History and this is not an understatement since, in my view, he already is. He brought, in 1974, IT to the minds of the Directors at Boradrooms by his "Stage by Stage Theory," nowadays commonly accepted by everyone. He foresaw the need for Strategy to meet IT and the Humanities. His previous 1996 book "Creative Destruction" led the way for others to recently follow the field, ideas, and even the book title. He went on to build Nolan Norton & Co., a Management Consulting Firm that everyone has been trying to copy without success. In this new book, once again, Dick et. al. compiled the best thoughts he alreday had before "the internet bubble." He waited to get this book published because he dosen't like to be seen as a forecaster. However, whatever he says, will be done in the future by every sustainable business. His thoughts and wisdom have created a school of thought from which even the Balanced Scorecard came to be a reality in 1988!

5 out of 5 stars Harvard Business School and Amazon.com case study.......2000-08-16

While attending Delivering Information Services at The Harvard Business School, and during the Session on "Case: Barnes & Noble vs. Amazon.com," I discovered this book. The book is now used in the course "Competing in The Information Age." This course is geared toward MBA students who want to work in the Technology industry.

What attracted my immediate attention was the course description which said that "class participation accounts for 50 percent of your grade." This book embodies The Harvard Business School "Case Method" which encourages interaction among the class participants. This is the context from which my reading interest expanded.

The content of the book is organized around "the big picture" and does not get bogged down into minutia. The content grows from other books by the editors: Globalization, Technology and Competition; Future Competition in Telecommunications; Reengineering the Organization: Transforming to Compete in the Information Economy; and Creative Destruction: A Six-Stage Process for Transforming the Organization.

The underlying theme of this book is the internet and how it is changing business.

This book has been an incubator for other books coming into the market with a similar title. For example, Scott McNealy, Chairman of Sun Microsystems, has co-authored "The Power of Now: How Winning Companies Sense and Respond to Change Using Real-Time Technology."

Another spawned title is "Adaptive Enterprise: Creating and Leading Sense-And-Respond Organizations", by Haeckel and Slywotzky.

The authors are able to influence discussion significantly on an on-going basis. Professor Bradley is Chairman of the Executive Program in Competition and Strategy Area at Harvard. This area includes high powered thinkers and lever-pullers, such Professor David Yoffie who is on The Board of Directors of Intel Corporation and whose case studies have sold over one million copies. Professor Noland is the current Faculty Chairman of Delivering Information Services which has been a big success story for decades.

Because the editors are so influencially "wired into" many large corporations and academic communities, I think this book will continue to show continuing influence, as evidenced by boopks spawned from the subject and title.

Anyone will interest in internet technology should enjoy this book as I did.

4 out of 5 stars Great Way to Update Your Knowledge Base of IT Strategies!.......1998-04-14

As a Kellogg MBA student, this text was suggested reading for an IT Strategy course. My understanding of IT for strategic advantage was greatly enhanced through the readings in this book. I believe it is a must read for anybody who wants to know what some of the World's most successful companies are doing to enhance their current product with technologies currently available to everyone.

Technical Communication: A Practical Approach (6th Edition)
Average customer rating: 5 out of 5 stars
  • A solid textbook for learning technical communications
Technical Communication: A Practical Approach (6th Edition)
William Sanborn Pfeiffer
Manufacturer: Prentice Hall
ProductGroup: Book
Binding: Paperback

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ASIN: 0131198165

Book Description

Technical Communication: A Practical Approach 6e emphasizes one simple principle: you learn to write best by doing as much writing as possible. The book engages readers by having them write early (starting in Chapter 1) and provides them with consistent, easy-to-follow guidelines for writing all types of technical documents. Technical Communication: A Practical Approach 6e continues to provide a relevant, contemporary and authoritative introduction to the dynamic field of technical communication that prepares readers for the type of writing they will do on the job. Includes extensive coverage of global communication and ethics and web page design and web communication.

Content focuses on a practical process and product approach to technical communication. Information on English as a second language (included in the Handbook at the back of the book) focuses on three main problem areas: articles, prepositions, and verb use. For those writing all types of technical documents.

Customer Reviews:

5 out of 5 stars A solid textbook for learning technical communications .......2007-04-21

If I had to learn technical writing all over again, this would be the book I would choose. It is a relevant, clear, and comprehensive guide to technical writing processes, skills and practices. It includes numerous examples and exercises in each chapter. The discussions of ethical considerations and communicating with international audiences that appear throughout the text are important topics that are not often covered in other books. The broad range of document types and industries presented in the examples offer a good sense of the range of technical writing career opportunities. This book won't give you everything you need to know as a technical writer, but it will give you a good foundation.
Technical Writing: A Practical Approach (5th Edition)
Average customer rating: 2.5 out of 5 stars
  • Not timely
  • Technical Writing: A Practical Approach (5th Edition)
Technical Writing: A Practical Approach (5th Edition)
William Sanborn Pfeiffer
Manufacturer: Prentice Hall
ProductGroup: Book
Binding: Paperback

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ASIN: 0130938912

Book Description

This book offers an easy-to-use approach towards learning the fundamentals of technical writing. The author's writing style is user-friendly, and engages the reader by providing a comprehensive overview of current topics in technical writing. Chapter topics cover process in technical writing; ethics and globalism in the workplace; organizing information; page design; patterns of organization; process descriptions and instructions; letters, memos, and electronic communication; informal reports; formal reports; proposals and feasibility studies; graphics; oral communication; technical research; and style in technical writing. For professionals in the technical writing field.

Customer Reviews:

1 out of 5 stars Not timely.......2005-09-24

This book was in poor condition, and was not sent in timely fashion. It was for a class, and the class had been meeting for three weeks before I received the book. I didn't mind the condition so much because it was not the most current edition, but I couldn't use it so late in the semester.

4 out of 5 stars Technical Writing: A Practical Approach (5th Edition).......2004-12-10

Only problem..packaging was very bad, arrived opened. The book was not damaged.
Successful Technical Writing: A Practical Approach
Average customer rating: Not rated
    Successful Technical Writing: A Practical Approach
    Bill Wesley Brown
    Manufacturer: Goodheart-Wilcox Publisher
    ProductGroup: Book
    Binding: Paperback

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    ASIN: 1566376963
    Business Report Writing: A Practical Approach
    Average customer rating: Not rated
      Business Report Writing: A Practical Approach
      Carol McFarland Baxter
      Manufacturer: Kent Pub Co
      ProductGroup: Book
      Binding: Hardcover

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      ASIN: 0534013929
      A practical approach for managing team writing projects. (Practicalities): An article from: Technical Communication
      Average customer rating: Not rated
        A practical approach for managing team writing projects. (Practicalities): An article from: Technical Communication
        Chuck Keller
        Manufacturer: Society for Technical Communication
        ProductGroup: Book
        Binding: Digital

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        ASIN: B00092N74K
        Release Date: 2005-07-28

        Book Description

        This digital document is an article from Technical Communication, published by Society for Technical Communication on November 1, 1992. The length of the article is 4381 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

        From the supplier: Team writing can be more difficult than writing alone since documents tend to lose their unity of purpose when written by different people. Based on studies of past research and actual experience, an eight-step process for team writing projects is presented.

        Citation Details
        Title: A practical approach for managing team writing projects. (Practicalities)
        Author: Chuck Keller
        Publication: Technical Communication (Refereed)
        Date: November 1, 1992
        Publisher: Society for Technical Communication
        Volume: v39 Issue: n4 Page: p694(8)

        Distributed by Thomson Gale
        A Practical Approach to Professional Writing: Technical and Business
        Average customer rating: Not rated
          A Practical Approach to Professional Writing: Technical and Business
          Douglas Brooks
          Manufacturer: Kendall/Hunt Publishing Company
          ProductGroup: Book
          Binding: Paperback

          WritingWriting | Reference | Business & Investing | Subjects | Books
          TechnicalTechnical | Writing | Reference | Subjects | Books
          ASIN: 078722894X
          A Practical Approach to Technical Writing
          Average customer rating: Not rated
            A Practical Approach to Technical Writing
            Douglas W. Brooks
            Manufacturer: Kendall/Hunt Publishing Company
            ProductGroup: Book
            Binding: Paperback

            GeneralGeneral | Words & Language | Reference | Subjects | Books
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            ASIN: 0840387962
            Practical Writing: A Process Approach to Business and Technical Communication
            Average customer rating: Not rated
              Practical Writing: A Process Approach to Business and Technical Communication
              Carol Niederlander , David Kvernes , and Sam Sutherland
              Manufacturer: Holt Rinehart & Winston
              ProductGroup: Book
              Binding: Paperback

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              ASIN: 0030711118
              Technical Writing, A Practical Approach
              Average customer rating: Not rated
                Technical Writing, A Practical Approach
                William S. Pfeiffer
                Manufacturer: Macmillan Publishing Company
                ProductGroup: Book
                Binding: Paperback
                ASIN: B000NXF9PK
                Technical writing: A practical approach
                Average customer rating: Not rated
                  Technical writing: A practical approach
                  Maxine T Turner
                  Manufacturer: Reston Pub. Co
                  ProductGroup: Book
                  Binding: Unknown Binding

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                  ASIN: 0835975460

                  Blessed with Tourists: The Borderlands of Religion and Tourism in San Antonio
                  Average customer rating: Not rated
                    Blessed with Tourists: The Borderlands of Religion and Tourism in San Antonio
                    Thomas S. Bremer
                    Manufacturer: The University of North Carolina Press
                    ProductGroup: Book
                    Binding: Hardcover

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                    ASIN: 0807829129
                    Release Date: 2003-11-01

                    Book Description

                    More than a million tourists visit religious landmarks in San Antonio, Texas, each year, observing and sometimes participating in religious activities there. The San Antonio Missions National Historical Park--managed by the National Park Service, in cooperation with the Catholic Church--is one of hundreds of religious places in America and around the world where tourists have become a familiar presence. In Blessed with Tourists, Thomas S. Bremer explores the intersection of tourism and commerce with religion in American, using the missions and other San Antonio sites as prime examples.

                    Bremer recounts the history of San Antonio, from its Native American roots to its development as a religious center with the growth of the Spanish colonial missions, to the modern transformation of San Antonio into a tourist destination. Employing both ethnographic and historical approaches, Bremer examines the concepts of place, identity, aesthetics, and commercialization, demonstrating numerous ways that modern market forces affect religious communities. By identifying important connections between religious and touristic practices, Bremer establishes San Antonio as a distinctive source for anyone seeking to understand the interplay between the religious and the secular, the traditional and the modern.
                    Blessed with Tourists: The Borderlands of Religion and Tourism in San Antonio.(Book Review) : An article from: Journal of Southern History
                    Average customer rating: Not rated
                      Blessed with Tourists: The Borderlands of Religion and Tourism in San Antonio.(Book Review) : An article from: Journal of Southern History
                      Judith Sobre
                      Manufacturer: Thomson Gale
                      ProductGroup: Book
                      Binding: Digital

                      NonfictionNonfiction | Subjects | Books | Audiobooks | Automotive | Crime & Criminals | Current Events | Economics | Education | Foreign Language Nonfiction | Government | Holidays | Law | Philosophy | Politics | Social Sciences | Transportation | True Accounts | Urban Planning & Development | Women's Studies
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                      ASIN: B000EQIJNA
                      Release Date: 2006-02-28

                      Book Description

                      This digital document is an article from Journal of Southern History, published by Thomson Gale on February 1, 2006. The length of the article is 739 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

                      Citation Details
                      Title: Blessed with Tourists: The Borderlands of Religion and Tourism in San Antonio.(Book Review)
                      Author: Judith Sobre
                      Publication: Journal of Southern History (Magazine/Journal)
                      Date: February 1, 2006
                      Publisher: Thomson Gale
                      Volume: 72 Issue: 1 Page: 206(2)

                      Article Type: Book Review

                      Distributed by Thomson Gale

                      Success @ Life: How to Catch and Live Your Dream, A Zentrepeneur's Guide (Success at Life)
                      Average customer rating: 4 out of 5 stars
                      • Glad I read this book
                      • THE BEST ADVICE
                      • Don't bother
                      • Business and Passion
                      • Gulp!
                      Success @ Life: How to Catch and Live Your Dream, A Zentrepeneur's Guide (Success at Life)
                      Ron Rubin , Stuart Avery Gold , and Republic of Tea
                      Manufacturer: W. W. Norton & Company
                      ProductGroup: Book
                      Binding: Hardcover

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                      ASIN: 1557044767

                      Book Description

                      Success @ Life is timely and inspiring. It is a guide for twenty-first century Zentrepreneurs on how to achieve goals, catch and live their dreams, liberate their natural energies, and—most importantly—to live lives of passion and purpose. Quite simply, it is a book that changes attitudes. And sometimes, that is all it takes. Without changing anything else, if you change your attitude, you can change everything else. Indeed, you can change the world.—From the "Ministers" of The Republic of Tea, one of the fastest growing and successful beverage brands in America today.

                      As the leading purveyor of only the finest teas and herbs in the world, The Republic of Tea is a progressive, socially conscious California company that was founded in 1992 by the co-creators of The Banana Republic. In 1994, an entrepreneur named Ron Rubin bought and took charge of the company, and shortly thereafter marketing veteran Stuart Avery Gold joined him in the company's mission to create a Tea Revolution. Applying ancient and contemporary wisdom, the two self-described Zentrepreneurs have guided The Republic of Tea into an enormous success, capturing the imagination and loyalty of its customers by maintaining its high ideals despite the aggressive nature of today's business.

                      Rubin and Gold's unusual—and highly successful—approach to business and life has brought them numerous speaking invitations from colleges and organizations nationwide. The most often asked question: What is their secret? Their answer in a nutshell: If you do what you love, you will never work a day in your life. Is it possible for anyone to live the life they imagine? Yes, say Rubin and Gold, if they prepare their mind to do so. In these pages, Rubin and Gold share their personal experiences and their philosophy of "enlightenment and discovery" for living a happy, fulfilled life-in the hope that others will learn to journey down a path that will allow them to catch and live their dream.

                      While an entrepreneur creates a business, a Zentrepreneur creates a business and a life.

                      Customer Reviews:

                      5 out of 5 stars Glad I read this book.......2004-07-17

                      This is a book about business, about life, about you and about me. With humor, intelligence, wit and wisdom, Rubin and Gold offer the type of teachings that will make a difference in how you approach work and life. Become a Zentrepreneur and see your place in the world as you were meant to experience it. Learn how to rediscover your passion, set goals, take risks, confront failure, enjoy success. I have only one bad thing to say about Success At Life, I wish it were 100 pages longer!

                      5 out of 5 stars THE BEST ADVICE.......2004-06-10

                      Success At Life is the best motivational business/life book I have come across. As a follower of Tony Robbins personal power dictums, I found Rubin and Gold's philosophies and experiences to be more real world and authentic. This is a book for realists that does away with the usual self-help babble presenting instead a hip, witty style that provides you with a want to and will do attitude for success. The book's underlying message is that we all need to learn how to enjoy the journey-Success At Life it is a great ride.

                      1 out of 5 stars Don't bother.......2004-05-21

                      I was forced to read this book and write an online review about it by Ron Rubin himself. Not unlike most silver spoon-fed men, he considers himself to be a lot more important and wise than he actually is. If you happen to be one of the unfortuante few who read this thing, you'll likely find that the guy is just a cheap salesman who happened to be born into money. Congrats, Ron! Thanks for the advice!

                      4 out of 5 stars Business and Passion.......2003-02-07

                      As a graduate business student it is refreshing to read a book which focuses not only on making money, but also on enjoying life. I found the book to be both practical and motivating. It makes you ask yourself the question, "Why aren't I doing that?" The advice on finding a mentor is invaluable. A great read!

                      4 out of 5 stars Gulp!.......2003-02-07

                      Great, easy read. The authors' passion is obvious and the book articulates well how your attitude is critical to catching and living your dream. You have the ability to change your destiny and this book will give you the motivation to take that step.

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