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Practical Applications of Accounting Standards: A Decade of Comment on Accounting and Auditing Problems (Dimensions of Accounting Theory and Practice)
Carman G. Blough Manufacturer: Arno Press ProductGroup: Book Binding: Hardcover ASIN: 0405135025 |
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50 Powerful Ideas You Can Use to Keep Your Customers
Paul R. Timm , and Paul R. Phd. Timm Manufacturer: Career Press ProductGroup: Book Binding: Paperback Similar Items:
ASIN: 1564145999 |
Book Description
Since publishing the first edition of this classic that has sold over 250,000 copies, the challenges of keeping customers-or creating customer loyalty-has become even more urgent. Ultimately, every successful enterprise must attract, serve, and win the loyalty of customers by providing worthwhile products and delivering excellent service. Turned-off customers produce devastating ripple effects that quickly drag companies into a morass of mediocrity, while organizations that creatively apply a constant flow of small, customer-centered innovations see consistent and persistent strengthening of their customer base. This book will get all managers and employees thinking about the little things that can make all the difference. If everyone in an organization improves awareness of the simple yet powerful ideas in this volume, the company can and will see dramatic improvements in service and customer loyalty. The impact on the bottom line will be dramatic.Customer Reviews:
Based on real-life hard-nosed business experience? Nah!.......2003-05-05
First. I don't doubt that many of the "50 Powerful Ideas" would do much to enhance your company's image in the eyes of your customers. The question is: At what cost?
At no point in this book is cost EVER addressed. It simply doesn't seem to have entered the author's mind. Sure, in an ideal world where the small business owner doesn't have to keep a tight rein on expenses, keeping customers would be simple. Just give them Free Stuff, as Dr. Timm recommends.
Second. Anyone who has ever worked retail, either in a supervisory or front-line position, knows that there are customers who cannot be satisfied, do not have a legitimate complaint and are hoping you will give them Free Stuff to make them go away. They don't seem to exist in Dr. Timm's universe, however. I found this omission to be very puzzling.
Third. Dr. Timm quotes "generally accepted facts" about customer service in the preface. I guess that's to avoid having to give references to actual studies. I would counter Dr. Timm's generally accepted facts by pointing out that 86% of all statistics are made up.
To sum up, if you want to take advice from a Ph.D. who has written nearly 40 books and countless articles on customer service and communication, this may be the book for you. If you want hard-headed practical advice from people who've been in the trenches, you'd be better off contacting your local SCORE chapter.
Great!.......2000-02-19
GREAT RESOURCE.......1999-10-23
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Instructor's manual to accompany Supervision [by] Paul R. Timm
Heather Nielsen Hardy Manufacturer: West Pub. Co ProductGroup: Book Binding: Unknown Binding ASIN: 0314778373 |
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Supervision
Paul R. Timm Manufacturer: West Publishing Company ProductGroup: Book Binding: Hardcover ASIN: 0314933816 |
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Supervision 2ed Sg
Timm Manufacturer: Thomson South-Western ProductGroup: Book Binding: Paperback ASIN: 0314004041 |
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Supervision
Paul R. Timm Manufacturer: West Publishing Company ProductGroup: Book Binding: Paperback ASIN: B000OU1KFK |
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Supervision
Timm Manufacturer: South-Western Educational Publishing ProductGroup: Book Binding: Paperback ASIN: B000OTUIEA |
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The New Complete Guide to Beekeeping
Roger A. Morse Manufacturer: Countryman Press ProductGroup: Book Binding: Paperback Similar Items:
ASIN: 0881503150 |
Book Description
A classic text from one of the world's experts on bees. This comprehensive guide will give beginners all they need to start and maintain a healthy bee colony, while experienced beekeepers will find advice on expanding into new areas of the business and how to refine their skills. Subjects covered include: Buying a colony of bees Managing bees throughout the seasons Selecting equipment and a good apiary site Preventing swarming Extracting, processing, and selling honey Controlling pests, predators, and diseases Rearing queen honey bees Photographs and technical drawings illustrate the text, and appendixes define technical terms, list sources of supplies, and tell you where to go to find more information. 49 black and white photographs, 3 illustrations, index.Customer Reviews:
Perfect guide for beginner beekeeper.......2005-07-10
The New Incomplete Guide to Beekeeping.......2001-02-07
incomplete guide to beekeeping.......1999-12-16
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The Honey Thief
Elizabeth Graver Manufacturer: Harvest Books ProductGroup: Book Binding: Paperback Similar Items:
Accessories: ASIN: 0156013908 |
Amazon.com
"The first time a store manager called about Eva, Miriam had thought it was a mistake." Eva Baruch, 11 years old, has been caught stealing three times. The fourth time, her widowed mother takes drastic action and moves them from their East Village apartment to a small town in Upstate New York. Miriam explains that their new home will allow them a "normal" life; at the root of her decision, however, is a nagging fear that Eva's kleptomania is just the beginning of a bigger problem, "the snag in the stocking that leads to the run, the computer virus (it had happened in the law firm where she worked) that becomes visible too late." The transition is not easy for either of them: Miriam works long hours to support herself and her daughter, while Eva must weather the twin storms of loneliness and impending adolescence. Then Eva meets Burl, a former lawyer who has withdrawn into the isolation of his grandparents' farm to raise bees.For a while he had sat around cooking up grand plans--a cooperative farm, sustainable agriculture, or a commercial beekeeping operation, maybe even migratory hives that he'd load into a semitruck and drive across the country, following the bloom. Or an ostrich farm. He liked how odd they looked, somewhere between bird and beast, and they were supposed to be the new, low-fat red meat. Sometimes when he let his thoughts wander far enough, he'd had a farming and business partner who was also a mate.Unfortunately, the woman of his choice has married someone else, he's let the farm go to seed, and now he makes a living writing how-to books and tending his hives as a hobby only. When young Eva comes into his life and begins helping with the bees, however, he is drawn reluctantly into her life and that of her mother.
Elizabeth Graver throws these three isolated people together and then wisely steps out of the way to let them work on each other. As the story moves forward, she allows her characters to look back, gradually weaving in memories that explain Burl's choices and Miriam's fears. Best of all, she avoids the obvious resolutions; instead, The Honey Thief plays out much as life does--messy, painful at times, with no guarantees but plenty of reason to hope. --Alix Wilber
Book Description
Customer Reviews:
A Wonderful Treat!.......2007-09-01
Quiet and complex.......2007-06-17
Enjoyable!.......2006-11-13
The honey thief stole my heart.......2006-03-21
Not Anne Tyler, but..........2005-10-14
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User's Guide to Propolis, Royal Jelly, Honey, & Bee Pollen (Basic Health Publications User's Guide to)
C. Leigh Broadhurst Manufacturer: Basic Health Publications ProductGroup: Book Binding: Paperback Similar Items:
ASIN: 1591201632 |
Product Description
The food products of bees have long been attributed with many health benefits. They can lead to greater stamina, increased resistance to disease, and, counterintuitively, often help reduce pollen allergies. Scientific studies have revealed that bee propolis, royal jelly, honey, and bee pollen are rich sources of antioxidant "phytochlemicals"-vitamin-like substances similar to those found in common vegatables. In this User's Guide, Dr. Broadhurst explains the scientific rationale behind bee foods and describes how they can improve your health.
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Guide to Bees and Honey
Ted NDB Hooper Manufacturer: Rodale ProductGroup: Book Binding: Hardcover ASIN: B000O6AHSU |
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Guide to Bees and Honey
Manufacturer: Sterling ProductGroup: Book Binding: Hardcover ASIN: 0713707828 |
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Bee Prepared With Honey: [140 Delicious Honey Recipes Plus a Guide to Backyard Beekeeping]
Arthur W. Andersen Manufacturer: Horizon Pub & Dist Inc ProductGroup: Book Binding: Paperback ASIN: 0882900536 |
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Bees in America: How the Honey Bee Shaped a Nation
Tammy Horn Manufacturer: University Press of Kentucky ProductGroup: Book Binding: Paperback Similar Items:
ASIN: 0813191637 |
Book Description
Honey bees--and the qualities associated with them--have quietly influenced American values for four centuries. During every major period in the country's history, bees and beekeepers have represented order and stability in a country without a national religion, political party, or language.Bees in America is an enlightening cultural history of bees and beekeeping in the United States. Tammy Horn, herself a beekeeper, offers a varied social and technological history from the colonial period, when the British first introduced bees to the New World, to the present, when bees are being used by the American military to detect bombs. Early European colonists introduced bees to the New World as part of an agrarian philosophy borrowed from the Greeks and Romans. Their legacy was intended to provide sustenance and a livelihood for immigrants in search of new opportunities, and the honey bee became a sign of colonization, alerting Native Americans to settlers' westward advance. Colonists imagined their own endeavors in terms of bees' hallmark traits of industry and thrift and the image of the busy and growing hive soon shaped American ideals about work, family, community, and leisure.
The image of the hive continued to be popular in the eighteenth century, symbolizing a society working together for the common good and reflecting Enlightenment principles of order and balance. Less than a half-century later, Mormons settling Utah (where the bee is the state symbol) adopted the hive as a metaphor for their protected and close-knit culture that revolved around industry, harmony, frugality, and cooperation. In the Great Depression, beehives provided food and bartering goods for many farm families, and during World War II, the War Food Administration urged beekeepers to conserve every ounce of beeswax their bees provided, as more than a million pounds a year were being used in the manufacture of war products ranging from waterproofing products to tape.
The bee remains a bellwether in modern America. Like so many other insects and animals, the bee population was decimated by the growing use of chemical pesticides in the 1970s. Nevertheless, beekeeping has experienced a revival as natural products containing honey and beeswax have increased the visibility and desirability of the honey bee. Still a powerful representation of success, the industrious honey bee continues to serve both as a source of income and a metaphor for globalization as America emerges as a leader in the Information Age.
Customer Reviews:
engrossing.......2005-12-20
Pretty lame if you are a beekeeper..........2005-10-24
history of bees.......2005-08-13
Bees In America: How The Honey Bee Shaped A Nation.......2005-07-20
A Great Read !.......2005-06-12
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Guide to Bees and Honey
Ted Hooper Manufacturer: A&C Black ProductGroup: Book Binding: Hardcover ASIN: 0713713828 |
Book Description
A complete handbook for the beginner and experienced beekeeper. One of the fastest-growing of productive hobbies, beekeeping gains many enthusiastic new recruits each year. This revised edition is practical and copiously illustrated. The author, Ted Hooper, has kept bees for forty years, both commercially and for his own pleasure. A popular lecturer, Hooper wrote this book as a down-to-earth approach, using the results of modern research, and writing with enthusiasms and clarity.Customer Reviews:
Excellent Authority on Bee keeping.......2005-08-22
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2008 Cyber Guide to Bees and Honeybees, Beekeeping, Apiaries, Africanized Honey Bees - USDA Government Research, Parasites, Mites, Pathogens, Threats to Pollination, Food Supply (CD-ROM)
U.S. Government Manufacturer: Progressive Management ProductGroup: Book Binding: CD-ROM ASIN: 1422010309 |
Product Description
This up-to-date electronic book on CD-ROM has comprehensive coverage of USDA Agricultural Research Service (ARS) research, publications and reports on every aspect of bees and honeybees, beekeeping, apiaries, Africanized honey bees (known as "killer" bees), and colony collapse disorder. It includes extensive material on CCD and known diseases such as foulbrood; chalkbrood; nosema disease; parasitic mites, tracheal mite, varroa destructor, and more. There is material from the Carl Hayden Bee Research Center in Tucson, Arizona, the Honey Bee Breeding, Genetics, and Physiology Laboratory in Louisiana, and the Bee Research Laboratory in Beltsville, Maryland. There is material on the role of bees in the pollination of agricultural crops and the production of honey and beeswax, morphometrics, scanning electron microscope atlas, natural history of the queen, workers, and drone, and genome research. This extraordinary, encyclopedic collection contains more than 19,000 pages reproduced in Adobe Acrobat PDF files. Colony Collapse Disorder threatens not only pollination and honey production but, much more, this crisis threatens to wipe out production of crops dependent on bees for pollination. Pollination is responsible for $15 billion in added crop value, particularly for specialty crops such as almonds and other nuts, berries, fruits, and vegetables. If research cannot solve CCD, beekeepers will be unable to meet demand for almonds and other crops. CCD symptoms include the rapid loss of a bee colony's population with very few bees found near colonies, the laying queen present with few remaining attendant bees, and honey and pollen not consumed by invaders.
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21st Century Complete Guide to Bees and Honeybees, Beekeeping, Apiaries, Africanized Honey Bees - USDA Government Research, Parasites, Mites, Pathogens, Threats to Pollination, Food Supply (CD-ROM)
U.S. Government Manufacturer: Progressive Management ProductGroup: Book Binding: CD-ROM ASIN: 1422010295 |
Product Description
This up-to-date electronic book on CD-ROM has comprehensive coverage of USDA Agricultural Research Service (ARS) research, publications and reports on every aspect of bees and honeybees, beekeeping, apiaries, Africanized honey bees (known as "killer" bees), and colony collapse disorder. It includes extensive material on CCD and known diseases such as foulbrood; chalkbrood; nosema disease; parasitic mites, tracheal mite, varroa destructor, and more. There is material from the Carl Hayden Bee Research Center in Tucson, Arizona, the Honey Bee Breeding, Genetics, and Physiology Laboratory in Louisiana, and the Bee Research Laboratory in Beltsville, Maryland. There is material on the role of bees in the pollination of agricultural crops and the production of honey and beeswax, morphometrics, scanning electron microscope atlas, natural history of the queen, workers, and drone, and genome research. This extraordinary, encyclopedic collection contains more than 19,000 pages reproduced in Adobe Acrobat PDF files. Colony Collapse Disorder threatens not only pollination and honey production but, much more, this crisis threatens to wipe out production of crops dependent on bees for pollination. Pollination is responsible for $15 billion in added crop value, particularly for specialty crops such as almonds and other nuts, berries, fruits, and vegetables. If research cannot solve CCD, beekeepers will be unable to meet demand for almonds and other crops. CCD symptoms include the rapid loss of a bee colony's population with very few bees found near colonies, the laying queen present with few remaining attendant bees, and honey and pollen not consumed by invaders.
Average customer rating: |
Intercorrelated Satellite Observations related to Solar Events (Astrophysics and Space Science Library)
Manufacturer: Springer ProductGroup: Book Binding: Hardcover ASIN: 9027701288 |
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