Book Description
Bosses, friends, family members, they've made your life hell -- until now! Based on fourteen years of research and observation, Dr. Robert Bramson's proven-effective techniques are guaranteed to help you right the balance and take charge of your life. Learn how to:
Stand up to anyone -- without fighting.
Blunt a sniper's attack.
Get a clam to talk.
Cut off a Sherman tank at the pass.
Manage bulldozers.
Get stallers off the dime.
Move a complainer into a problem-solving mode.
Learn the six basic steps that allow you to cope with just about anyone. Reclaim the power the rightfully belongs to you in any relationship!
Customer Reviews:
Useful.......2007-08-12
There are some other books out there on the same subject. Some, like "Toxic Coworkers," may do the job even better. But this is still a useful volume. As the Introduction notes (page 1): "This is a book about impossible people and how to cope with them." Coping is the center of this work--how to deal with workers who are difficult to work with. The idea? (Page 7): "Coping enables you and the Difficult Person to get on with the business at hand." "Win-win" is the goal. Is the advice useful? Each reader will have to decide for him/herself?
The book describes a variety of difficult types: hostile-aggressive, the complainer, unresponsive ones, wonderfully nice people who don't perform, the negativist, know-it-alls, and indecisive stallers. For each, the author describes the malady and then suggests how one might work with them to get the best out of them. The book closes, also, with ideas as to how one can manage one's own "defensive behavior" around such problem workers. The author concludes (page 214): ". . .many people just like you have found that coping effectively with difficult people is possible."
Final question: How well does the book succeed? Not bad, but the solutions will not convince all readers.
Dealing With Difficult People.......2007-05-09
Read about the different types of people in the world today, and find out ways to deal with difficult personalities.
Good coping strategies .......2007-04-13
I thought the parts of this book that described some of the different, difficult personalities was very good. I actually really thought it had something to offer and the strategies were practical. The insights though didn't stick and I think that you have to read this regularly to keep reminding yourself that all these people exist in the world (including you) and you are going to see them every day. Thats kind of a depressing thought actually. With all the other books I need to keep reading to remind myself about various insights I want to stay home.
I liked the concept of this book.......2007-02-05
The concept of this book is good. You can't change other people, and you can't always avoid them. The most realistic option is to have some coping strategies. I think the author outlined them well. I gave the book three stars, though, because the reading got to be tedious and boring. I've read similar books that are more enjoyable, either because you can identify the different personality type with humor, or because they explained the personalities more realistically with better situational examples. This book seemed a little dry.
Helpful advice .......2007-01-19
Bramson wisely uses the word 'coping'. That is he is not suggesting that one can really overcome or transform difficult people. He is speaking primarily about difficult people in the working place. The domineering aggressive abusive type should according to Bramson not be reacted to with anger and rage. One should also refused to be intimidated, and instead asset one's own views. The sniper who by little satirical remarks, and efforts at humor tries to hurt and diminish should be confronted and questioned as to his true intentions. The complainer should be opposed with positive ideas on the same project that the complainer is negative about. The know-it-alls, the silent- negative types, the indecisive also can in some way countered and dealt with.
Above all the aim must be to prevent these negative types from dominating one's own mindscape and action.
All of us confront in one way or another difficult people. And each of us is perhaps in a certain way a difficult person himself. This book is addressing a subject we all in some way know, and have connection with.
One other point. I have known and loved in my life very very difficult people perhaps beyond in a way described in this book.The fact is it is often what is difficult in them which somehow more strongly binds them to us.
This is a complicated subject about which there are worlds to be said.
Book Description
Some people are toxic: narcissistic, aggressive, inflexible, unethical, ready to scapegoat, capable of transforming any workplace into an unending nightmare. How do you cope with such individuals, while protecting both your career AND your sanity? Simplistic, cookie-cutter solutions don't work. In Coping with Toxic Managers, world-renowned psychiatrist and organizational consultant Roy Lubit shows you techniques that will. Drawing on his extensive experience as both a mental health professional and an organizational consultant for PriceWaterhouseCoopers, Lubit offers concrete, proven advice for subordinates, colleagues and superiors alike. You learn what's really driving your toxic manager or subordinate... how to cope with the emotional stress of dealing with them... and how to create a strategy that reflects their individual personality, while drawing on today's powerful new insights into emotional intelligence. The technicques Lubit teaches apply to personal relationships with toxic individuals as well.
Customer Reviews:
The reality of working with people.......2007-09-14
Recognising what is toxic to you is perhaps a good starting point. Many of us spend more time with the people we work with than those we've chosen to spend our lives with. Most of us make assumptions that what offends or upsets us is the same for everyone else. This is not so.
In this book, Dr Lubit provides - with humour - descriptions of different types of managers and of different management techniques that can make working life hell.
Being aware of toxic behaviour and being able to manage its impact are two quite separate things. Dr Lubit provides insights into the former and resources to help individuals and groups deal with the latter.
I've had this book on my management bookshelf since it was published and find it an excellent resource both on a personal level and as part of mentoring other staff.
Highly recommended.
Jennifer Cameron-Smith
Fascinating and practical.......2005-01-15
I wasn't sure I would like this book. The topic of workplace psychology can be done wrong in so many ways. You can present it too clinically and thus lack any practicality. And you can slide the other way and shower the user with pop psychology check-lists and acronyms.
This book walks the ideal path deftly and presents practical workplace issues with the right blend of psychology background and practical wisdom on how to handle individuals with personality issues.
The book is organized by disorder. Each type of personality is presented in it's own chapter with what to look for. As well as how to handle that individual as a boss, a coworker and as a subordinate.
A fascinating read on it's own, and practical advice for people stuck in tough jobs where they have to contend with coworkers who have personality problems.
Cultural organization managers, note!.......2004-04-13
Lubit's volume, "Coping with Toxic Managers and Subordinates," should be considered a standard reference for veteran and new professional staff, experienced and beginning managers, and leaders of all non-profit organizations, especially cultural ones. Colleagues have said that these conclusions apply to all organizations.
Non-profits and cultural organizations face major management challenges today. For example, while the number of museums has increased, there has been a great decrease in total funding. To stay competitive, these organizations have had to make fundamental changes in their operations and rely on a new breed of managers and professionals. This has been complicated by strong internal resistance to change. As a result, many cultural organizations find themselves unable to harness the talents of their staff and, instead, find productivity decreasing and morale dropping rapidly. High turnover, unhappiness and anger make for unmanageable environments.
Lubit's book contains excellent strategic thinking for dealing with the rapidly changing settings. Incorporating insights from experience in psychiatry, business management, and organizational leadership, Lubit provides a a comprehensive, hands-on guide for dealing with your superiors, subordinates and peers. This book is very complete. It describes the most troublesome types of negative and "toxic" personalities, explores the underlying reasons for the behaviors, and moves the reader from theory, to examples, to exercise sections called "Your Turn". The book is well organized, snappily written, and easy to use. It is complete with detailed "how to" sections, charts, and examples with both good and bad endings. This book will facilitate not just survival, but productivity and well-being in the workplace -- and elsewhere. I recommend it highly.
Practical guide for getting results.......2003-12-15
This book is an excellent handbook for managers who struggle with motivating 'challenging' people. It enables the reader to quickly identify types of toxic managers and provides guidance on effectively dealing with each type. Should be required reading for anyone responsible for improving company/individual performance.
Toxic costs: heal the pain........2003-12-15
This author offers clear, concise writing on a classic business problem: how to work with difficult people. Who doesn't work with at least 1 difficult person? What organization does not suffer productivity or financial loss from at least 1 toxic manager?
As I read the well-defined descriptions of Toxic Managers, I couldn't help but recall the many faces of those difficult people that have crossed my own work path over the past 24 years, and how I might have dealt with them differently under Roy Lubit's construct. Surely you'll experience similar learning and benefit, as you hear what the author has to say about how to deal with the difficult people that you encounter in your work life.
This book does a tremendous service by reminding us that work IS personal after all; that organizations are organic systems made up of human beings with personalities, traits, and problems that we cannot simply turn off or leave at home, like robots. These toxic behaviors and managers, as defined by the author, represent the hard HARD work that organizations must do to fix the illusive and, often substantially, costly problems.
I am delighted to add a practical approach and book to my toolbox to help executives and managers take compassionate, actionable steps toward solving issues that typically impede business performance and progress. This book, I project, will help heal the hearts and performance of many organizations and professionals who seek a cure for whatever ails them.
Product Description
4 cassettes in a cardboard case. 4.5 hours of listening. Helps to identify difficult types, master the step by step procedures that will neutralize any negative or hostile encounter and understand your own style of thinking and how it affects your ability to deal effectively w/ each type.
Book Description
Easy ways of dealing with difficult people.
Psychotherapist Arlene Matthews Uhl offers the most effective strategies for dealing with difficult people—from strangers and co-workers to friends and family—by characterizing the four major types and revealing specific methods to cope with them in every aspect of life.
—Jargon-free, practical advice and strategies—for home and at work
—Unique approach based on behavioral patterns, not simply personality types
—Includes tactics on diffusing tense encounters in any situation
—Features tips for “cutting the cord” when personal relationships become too difficult
Customer Reviews:
Handy, practical, down-to-earth, and smart.......2007-06-17
I had just gotten back from a vacation to face a slew of, you guessed, it, diffiult people when a friend of mine sent me this book. Fortunately it is so well organized that I was able to zero in on help for each type of tough situation and person that I was faced with. The book offers very practical step-by-step methods for dealing with self-involved types, overly demanding blowhards, nit-picking perfctionists, passive agressive obstructionists, and just plain old "garden variety" rude, thoughtless people. Its strategies are not only effective but also will leave you feeling good about yourself and the way you handled things. The most important piece of advice in this book: You can't control anyone else but you can always control the way you react to them. In the end, that make you the powerful one. (BTW, see also this author's Complete Idiots Guide to Beating Stress.)
Book Description
We all have to deal with difficult people at one time or another. This excellent practical guide will help you confront verbal bullies, cope with criticism, negotiate, learn to say no, motivate others and more. Whether addressing issues in your professional or personal life, this book will be your key to dealing with these situations effectively and efficiently.
Customer Reviews:
Practical advice on dealing with difficult people........2006-03-06
"How to Deal with Difficult People" is a useful book to read as we often meet and have to do business or live with difficult people. Maybe, we are the difficult people and therefore we need to recognise ourselves so that we can learn how to change ourselves for the good of everybody.
The author starts by urging readers to understand themselves and others. For example, knowing that you are a Type A or Type B person helps you understand what you need to do to relate well and appropriately with others. The various styles of behaviour and types of problem people are explored. The author provides practical advice on how to properly handle conflict, communicate effectively, learn to say "no" where necessary and appropriate, dealing with complaints and coping with authority. For those in authority, the author provides guidance on how position power can be appropriately exercised without being overbearing or causing undue stress and anxiety to subordinates. Those in authority need to learn to achieve optimal results through other people. The book concludes with a step-by-step guide to dealing with difficult people.
All managers, customer service agents and any person who needs to improve their relationships with others need to read this book and put into practice the various practical tips suggested by the author.
The book is well written in plain English making it easy to follow by anyone who can read the language. I enjoyed reading the book.
Book Description
You will quickly and easily develop your "positive personal power" with this unique program. Eliminate the excessive stress caused by negative people and attract the people you want in your business and social life.
Customer Reviews:
Changed my outlook on myself and negatives I brought into it.......1999-10-26
After trying many methodologies of changing the things I believed about myself, I was frustrated that I kept bringing into my life the same negative engeries time and time again.
Through the use of this audio tape, I literally reprogrammed my thoughts, and for the first time in my life, I am bringing in positive engergy and rejecting negativity at all levels. This reprogramming literally changed my life. It is a simple concept, but works very powerfully.
Product Description
Simon & Schuster ----- We've encountered them: the bullies, the wet blankets, the yea-sayers that never come through. More often than not, we're left fumbling for words, stumbling toward the door...frustrated, enraged or just plain depressed. Dr. Robert M. Bramson, a psychologist and management consultant, will show you that it is possible to remain sane, dignified and optimistic when dealing with even the most Difficult People. With these lively, insightful dramatizations, you'll learn how to: Identify difficult types, from the too-good-to-be-true to the too-hot-to-handle, from the perennial gossip to the eternal clam. Master the step-by-step procedures that will neutralize any negative or hostile encounter. Understand your own style of thinking and how it affects your ability to deal effectively with each type. Maybe you can't turn "Gloomy Gus" into "Pollyanna"...but with the help of Dr. Bramson, you'll prevent the difficult from becoming impossible---and end "relation frustrations" for good!
Average customer rating:
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Desde Adentro: Politicas Municipales de Competitividad y Comercio Exterior (Empresa, Mercado y Sociedad)
German Dabat
Manufacturer: Universidad Nacional de Quilmes
ProductGroup: Book
Binding: Paperback
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ASIN: 9875580104 |
Average customer rating:
- Wit for the New Dog Owner
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Dogs Are Better Than Cats: From a Dog's Eye View
Bob Lovka
Manufacturer: BowTie Press
ProductGroup: Book
Binding: Paperback
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Dog Blessings
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The Splendid Little Book of All Things Dog
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Cats Are Better Than Dogs: From a Cat's Eye View
ASIN: 1889540617 |
Book Description
This insightful, informative, and truthful book (written from a dog's point of view) lists all the magnificent things that Dogs are and that cats (ugh!) are not, including actual case histories and commentaries that prove once and for all that Dogs are...infinitely better friends, companions, and ethical beings than are cats!
Customer Reviews:
Wit for the New Dog Owner.......2005-01-12
Mr. Lovka has assembled funny, witty, and astute comparisons of dogs and cats. If you're just starting to work with a dog, and are going through obedience issues that come along with the package, this book is just right for when you need to step back a little. Dogs are vey loving and loyal, but of course they have needs, too.
As the author says: dogs are in it for the fun, cats are in it for the money.
That about sums it up.
Enjoy,
Gus
Average customer rating:
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Cats Are Better Than Dogs: From a Cat's Eye View
Bob Lovka
Manufacturer: BowTie Press
ProductGroup: Book
Binding: Paperback
Cats, Dogs & Animals
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General
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| Animal Care & Pets
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Similar Items:
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Cat Blessings
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Cats Rule!: The Rules, Wisdom, and Witticisms that go Along with Being a Cat
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Dogs Are Better Than Cats: From a Dog's Eye View
-
The Splendid Little Book of All Things Cat
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Purrles of Feline Wisdom
ASIN: 1889540625 |
Book Description
This honest, informative, and straight-thinking book (written from a cat's point of view) presents all the wonderful things that cats are and that dogs (hiss!) can't measure up to, including verified testimonials and nearly unbiased commentaries, helping readers understand once and for all that cats have more style, character, and pizzazz than dogs ever will!
Customer Reviews:
Very Funny Book.......2002-07-18
I bought my mom this book for Christmas, and we both could not stop laughing at it. Definately get this book if you are a cat-lover.
Books:
- Crisis Economica y Politicas de Ajuste
- Dolarizacion, La - Ensayo Sobre La Moneda
- Economia 14
- Economia - 15b: Edicion
- Economia Politica - Un Texto Introductorio
- Economia y Juegos
- Economic Learning, Experiments and the Limits to Information
- Economic Theory for the Environment: Essays in honour of Karl Goran Maler [A book review from: Ecological Economics]
- Economics, Governance and Law: Essays on Theory and Policy
- El Banquero De Los Pobres/ Banker of the Poor: Los Microcreditos y la Batalla COntra la Pobreza en el Mundo / Micro Lending and the Battle Against World ... (Estado Y Sociedad / State and Society)
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