Book Description
When health, safety, or environmental risks take center stage, communicating risk information can be a daunting challenge. The increased visibility of global terrorism and other catastrophic emergencies underscores the potential for human tragedy -- along with economic, social, and political consequences. Communication must be targeted, understandable, and effective without inadvertently provoking hostility and mistrust. For 10 years, Risk Communication, a handbook of strategies and guidance for conveying risk information effectively, has proved to be a valuable resource on areas such as current laws, stakeholder participation methods, and working with the news media. This significantly expanded third edition contains all new sections on communicating about acts of bioterrorism and other emergencies, developing messages, and using facilitated deliberation and alternative dispute resolution methods. Sections on using technology in communication, choosing visuals, understanding stigma and privacy issues, and evaluating communication results have been expanded to include the latest methods and research-driven examples.
A valuable resource for 10 years, Risk Communication is divided into the following self-contained parts: (1) Background information on basic theories and practices, (2) Planning a communication effort, (3) Putting risk communication into action, (4) Evaluating risk communication efforts, and (5) Communicating risk during and after an emergency.
Customer Reviews:
very detailed book on risk communication.......2007-01-18
This is a good book for learning about the details of risk communications. It is quite detailed and systematic.
No Risk in Buying THIS Book!.......2004-10-20
No Risk In Buying This Book!
I've been in the Environmental Risk Communication (RC) field for ten years, medicine for thirty. Often I've wished there was a text or overview of RC that was readable by professional and layperson alike. Little did I know: Regina Lundgren and Andrea McMakin have accomplished this, and the results are a resounding "Wow!" In the Third Edition of "Risk Communication, A Handbook for Communicating Environmental, Safety, and Health Risks" (Regina started with the first one; Andrea joined in for the latter two), they present an orderly, comprehensive, understandable, well-referenced, indexed, annotated and glossaried RC bible for anyone just launching into or well-ensconced in the field.
I've often said that RC can be used not only in the "classic" situations (nicely defined alliteratively in this book as "care, crisis and consensus"), but also in one-on-one domestic and professional settings. This book presents information and advice useful to and usable by just about any reader, as one would expect from a work by two communicators. There are numerous examples, case studies, tables, graphs, charts and margin key points (noted with a diamond) that go along with the very readable text (written at the appropriate level, of course). One moves from cover to cover with the ease of reading a novel, the steps to well-executed RC clearly and comprehensively (yet with remarkable simplicity) delineated. There is a start, a middle and an ending, and one feels as though the next natural step is to go out and try the recipe immediately. (I would not suggest, however, that this is a cookbook, only that it reads as easily and the results could be rewarding.)
I suspect many have and many more will hone their skills as this fine work becomes more familiar to those in the rapidly growing, essential and dynamic field of Risk Communication. There is "no risk in buying this book!" I highly recommend it and urge it on anyone who has dealt or will deal with environmental, safety and health "wicked problems" involving concerned stakeholders. That sigh of relief you hear is you, as you find solutions to---or at least direction toward---the challenges you face.
Essential handbook for those communicating risks.......2004-08-31
Straightforward and well-designed, this 400+ page book tells you how to explain risks to your workers, your stakeholders, and the public effectively. This book gives you the information you need to understand, plan, start, finish, and evaluate your plan to communicate environmental, safety, or health risks.
This guide, which is based on extensive research in the field, is filled with clear visuals and valuable checklists. The examples pulled from the authors' experiences reinforce the messages, often with a touch of humor and grace. For example, never give a presentation during moose hunting season.
A new chapter devoted to communicating in emergenices, such as bioterrorist attacks, provides valuable research and guidelines for building the infrastructure you need NOW, before the emergency, as well as what to do during and after the emergency.
If your job involves communicating risks, you'll want to read this book.
Book Description
This digital document is a journal article from Journal of Hazardous Materials, published by Elsevier in 2005. The article is delivered in HTML format and is available in your Amazon.com Media Library immediately after purchase. You can view it with any web browser.
Description:
Average customer rating:
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Risk Communication: A Handbook for Communicating Environmental, Safety, and Health Risks. (book reviews): An article from: Technical Communication
Avon Murphy
Manufacturer: Society for Technical Communication
ProductGroup: Book
Binding: Digital
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ASIN: B00093RS7Q
Release Date: 2005-07-28 |
Book Description
This digital document is an article from Technical Communication, published by Society for Technical Communication on August 1, 1995. The length of the article is 1284 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.
Citation Details
Title: Risk Communication: A Handbook for Communicating Environmental, Safety, and Health Risks. (book reviews)
Author: Avon Murphy
Publication:
Technical Communication (Refereed)
Date: August 1, 1995
Publisher: Society for Technical Communication
Volume: v42
Issue: n3
Page: p513(2)
Article Type: Book Review
Distributed by Thomson Gale
Average customer rating:
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Risk Communication: A Handbook for Communicating Environmental, Safety, and Health Risks. : An article from: Technical Communication
Amber Lancaster
Manufacturer: Society for Technical Communication
ProductGroup: Book
Binding: Digital
Nonfiction
| Subjects
| Books
| Audiobooks
| Automotive
| Crime & Criminals
| Current Events
| Economics
| Education
| Foreign Language Nonfiction
| Government
| Holidays
| Law
| Philosophy
| Politics
| Social Sciences
| Transportation
| True Accounts
| Urban Planning & Development
| Women's Studies
General
| Literature & Fiction
| Subjects
| Books
| Classics
| Comic
| Contemporary
| Literary
General
| Literature & Fiction
| Subjects
| e-Docs
| Formats
| Books
General
| Nonfiction
| HTML
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ASIN: B000ALRUHU
Release Date: 2005-07-25 |
Book Description
This digital document is an article from Technical Communication, published by Society for Technical Communication on May 1, 2005. The length of the article is 966 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.
Citation Details
Title: Risk Communication: A Handbook for Communicating Environmental, Safety, and Health Risks.
Author: Amber Lancaster
Publication:
Technical Communication (Refereed)
Date: May 1, 2005
Publisher: Society for Technical Communication
Volume: 52
Issue: 2
Page: 236(2)
Distributed by Thomson Gale
Book Description
Offering insight into the parents' perspective, Parent-Friendly Early Learning is a thoughtful and practical resource for classroom teachers seeking to create positive relationships with the parents of young children. Six chapters address specific challenges in working with parents, including these:
Improving parent/teacher communication
Developing and upholding policies
Discussing child development
Understanding and dealing with parent fears
Addressing issues of identity
Parent-Friendly Early Learning also contains real-life examples from the everyday experiences of early childhood teachers.
Julie Powers is the director at the University of Hawaii-Manoa Children's Center. She lives in Kailua, Hawaii.
Customer Reviews:
A "must" read for teachers.......2005-08-05
This book is a long-awaited accessory for teachers of any grade and gives exceptional insight into the interactions of parents and teachers primarily from a teacher's perspective. The ideas expressed in this easy to read handbook apply to many situations in modern day schools and is a "must" for any teacher who wants to improve relationships with often difficult parents.
I understand that there is an additional book in process looking at the same isssues from a parent's perspective ("Not Just a Babysitter")
Book Description
After a long day at the office or at home with the kids, the next-to-the-last thing you want is to fix a time-consuming meal. And the last thing you want is to hear your kids complain about what you've cooked! To the rescue are these 175-plus breakfast, lunch-box, and dinner recipe winners. All these recipes are easy to prepare, and clean-up afterwards is a snap. From contemporary to classic, vegetarian to international, these dishes will please you, Dad, and especially the kids.
You'll find suggestions for entrées you cook once and serve for three more healthful meals, as well as recipes your kids can make. Each recipe lists a preparation time—from 5 to 15 minutes—and a baking time. Give your kids food they'll love—and yourself the time you crave—with Working Mom's Fast & Easy Kid-Friendly Meals!
Your kids will flip for dishes such as:
• Turkey-Berry Sandwich Treats
Chicken Confetti Pitas
• In-a-Flash Chicken Empanadas
• Breakfast Bread
• Fruit and Easy Mousse
• Surprising Taco Pizza
• Fast Potato Pancakes
• Cranberry-Orange Bars
• Almost Homemade Cherry Pie
• Almond Chicken Cups
• Hearty Oat Bread
• And Many More!
About the Author
Elise Griffith is a freelance writer, a food counselor, and Ph.D. candidate in nutrition, and the author of Busy Mom's Lowfat Cookbook and Every Child Is a Genius (both from Prima). She makes kid-friendly meals for her two children and husband.
Average customer rating:
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Family-Friendly Working?: Putting Policy into Practice (Family & Work)
Sue Bond
Manufacturer: Yps
ProductGroup: Book
Binding: Hardcover
General
| Organizational Behavior
| Business & Investing
| Subjects
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Workplace
| Organizational Behavior
| Business & Investing
| Subjects
| Books
General
| Popular Economics
| Business & Investing
| Subjects
| Books
Labor & Industrial Relations
| Economics
| Business & Investing
| Subjects
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General
| Business & Investing
| Subjects
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Family Relationships
| Parenting & Families
| Subjects
| Books
| Child Abuse
| Divorce
| Dysfunctional Relationships
| Fatherhood
| General
| Grandparenting
| Motherhood
| Parent & Adult Child
| Siblings
| Stepparenting & Blended Families
| Twins & Multiples
ASIN: 1842630504 |
Book Description
The Mom Economy offers hands-on exercises; guidance from career counselors, psychologists, and human resource professionals; and valuable advice from more than 100 working mothers with family-friendly employment, in an indispensable guide that can help women:
€ Know what they must earn
€ Understand how employer-sponsored benefits may help
€ Evaluate employers
€ Negotiate for flextime, part-time, or telecommuting
€ Establish a network
€ and more
A large majority of women work today-but in many cases, it's still up to them to negotiate terms of employment that suit their lifestyles and allow them to meet their kid's needs. This practical volume helps moms get what they need most from the workplace-and find the work that works for them.
Customer Reviews:
So Helpful.......2004-03-29
I bought this book when I decided to go back to work after a couple of years at home with my kids. I was honestly a bit scared about selling myself and convincing an employer to take my skills seriously, but The Mom Economy gave me the tools I needed to prove my worth, which also gave me confidence. I started a new job recently, and so far, it's all manageable. Anyone who's going back to work should use this book - it will make you feel like you have support in the process.
Hands on.......2004-03-13
Elizabeth Wilcox has managed to address almost every issue that faces a mother who needs or wants to work. After reading this book, I was able to come up with an unusual way to make my job fit with my family obligations, and my boss ended up being impressed with the way I handled the discussion. I could do it because the book gave useful tools and taught me how to be prepared. It is rare to find books that are actually practical and how-to in this area, so this one really stands out.
Average customer rating:
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Family Friendly Working
Antonia Chitty
Manufacturer: White Ladder Press Ltd
ProductGroup: Book
Binding: Paperback
General
| Popular Economics
| Business & Investing
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Personal Finance
| Business & Investing
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| Bankruptcy
| Budgeting & Money Management
| College & Education Costs
| Credit Ratings & Repair
| Estate Planning
| Financial Planning
| Financial Planning Workbooks
| General
| Insurance
| Money & Values
| Money Management for Women
| Money Management for Young People
| Personal Taxes
| Real Estate
| Retirement Planning
Parenting
| Parenting & Families
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| Babies & Toddlers
| Child Care
| Discipline
| Emotions & Feelings
| General
| Health & Nutrition
| Morals & Responsibility
| School-Age Children
| Single Parents
| Teenagers
| Twins & Multiples
ASIN: 1905410263 |
Average customer rating:
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Family Friendly Working: Hope or Hype?
J. Hillage , and
C. Simkin
Manufacturer: Institute for Employment Studies
ProductGroup: Book
Binding: Paperback
General
| Business & Investing
| Subjects
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General
| Sociology
| Social Sciences
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ASIN: 1851841474 |
Average customer rating:
- This is a great little book
- Ultimately it takes salespeople to drive business
- A good resource for those struggling to define their vision
- Reasonable introduction to Sales IT issues
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Virtual Selling: Going Beyond the Automated Sales Force to Achieve Total Sales Quality
Thomas M. Siebel , and
Michael Malone
Manufacturer: Free Press
ProductGroup: Book
Binding: Paperback
General
| Business & Investing
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General
| Sales & Selling
| Marketing & Sales
| Business & Investing
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Management
| Sales & Selling
| Marketing & Sales
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General
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| Industries & Professions
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ASIN: 0743236491 |
Book Description
The days when a salesperson could carry the company catalog around in his or her head have disappeared. From high-tech to low-tech industries, today's salesperson often represents thousands of products available in countless permutations. According to Thomas Siebel and Michael Malone, although more than 500 companies are rushing to market with information technology to aid millions of salespeople world wide, these systems are destined to fail. Why? Because, the authors argue, they focus only on improving efficiency, rather than on increasing the effectiveness of the selling process.
Instead, Siebel and Malone demonstrate the need to incorporate Sales Force Automation (SFA) within an overall philosophy that supports the sales force by fully informing sales reps to assist them in real selling, not just data recording and analysis. The authors show how this new vision, called Virtual Selling, will spearhead a new generation of SFA design to provide powerful tools -- from opportunity management systems and marketing encyclopedias to product configurations and team selling across multiple distribution channels -- which will enhance customer contact and heighten the effectiveness of the sales representative.
By assuming the larger role of "point person" at the center of every transaction, the members of what the authors call the "Informed Sales Force" will resemble independent entrepreneurs directing their own business by developing long-term customer relationships, generating proposals, managing the configuration and creation of products, and providing customer service and support. Siebel and Malone explain how this reengineering of sales can enable firms to achieve the perfect balance between the needs of sales and the operations of the rest of the company. Finally, the authors reveal how, in their equation, the Informed Sales Force uses Virtual Selling to reach Total Sales Quality, with great leads, smart pitches, irresistible closes, and above all, sales.
The potential benefits of SFA to business are enormous, from cutting costs to boosting productivity and revenue. Siebel and Malone's innovative and inspiring approach to this important subject will enable corporate managers and sales professionals in all industries to transform the virtual selling vision into reality.
Customer Reviews:
This is a great little book.......2005-10-26
Tom Siebel's focus of course is on the SFA side of sales, however this book is filled with great humor and great advice. I would recommend it to any sales person trying to improve their consultative selling approach. Siebel is of course a master salesman.
Ultimately it takes salespeople to drive business.......2004-01-28
Thomas Siebel has a great vision for what many corporate bureaucracies cloud over with endless data analysis...it takes real salespeople, on the street, selling the business to succeed. IT systems are meant to help in a number of different ways but ultimately they must exist to move sales forward and not drag them down. Siebel explains how companies can benefit from the data collection and analysis while empowering the salesforce to sell.
A good resource for those struggling to define their vision.......1998-11-26
This book is an excellent choice for individuals hell-bent on implementing sales automation without really knowing why. For those who are struggling to develop a vision for their sales automation initiative, Tom Siebel does a good job of balancing relevant historical information with real world examples and hypothetical situations. One might expect a book written by Tom Siebel to make the case for his company's own software solution, but that is not the case. Instead, Tom provides keen insight into the benefits of automation as it relates to the processes of selling and customer relationship management. Those who are have already developed and successfully articulated a clear vision for their sales automation initiative may find this book interesting, but probably of little value in moving forward. "Virtual Selling" concentrates exclusively on vision. Those looking for advice or information on the process one goes through in successfully developing and implementing a sales automation initiatve need to look elsewhere. Anyone wishing further information regarding this book, or sales automation in general, should feel free to email me at adamleft@webspan.net - Adam Lefton
Reasonable introduction to Sales IT issues.......1998-10-07
Readable book suitable for those interested in introduction to high level sales concepts and a 1995 view of anticipated impact of technology on selling.
Average customer rating:
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Consumer Lending: From Application to Servicing
Manufacturer: Inst of Financial Education
ProductGroup: Book
Binding: Hardcover
Public Finance
| Economics
| Business & Investing
| Subjects
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General
| Business & Investing
| Subjects
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Credit Ratings & Repair
| Personal Finance
| Business & Investing
| Subjects
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ASIN: 091285765X |
Books:
- Roadmap to Success: Building Your Business God's Way
- Say It...Right: How to Talk in Any Business or Social Situation
- Solution States: A Course in Solving Problems in Business with the Power of NLP
- Speak for Yourself: A Handbook on Practical Public Speaking
- Standard of Care: A Novel
- Success at the Enquiry Desk: Successful Enquiry Answering - Every Time
- Success Secrets to Maximize Business in the Philippines (Culture Shock! Success Secrets to Maximize Business)
- Survival Is Not Enough: Zooming, Evolution, and the Future of Your Company
- Survival Routines for Professionals: Moving Toward Corporate Success
- Take It from Me: Practical and Inspiring Career Advice from the Celebrated and the Successful
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![Risk communication: a handbook for communicating environmental, safety, and health risks, 3rd edition [A book review from: Journal of Hazardous Materials]](http://ecx.images-amazon.com/images/I/21KXM0NR1SL.jpg)
