Competing in the Third Wave: The Ten Key Management Issues of the Information Age

Book Description

So many gurus, so little time. In the third wave, innovative ideas and authoritative advice can come from anywhere and anyone at anytime-and many managers find themselves suffering from what the Tofflers called overchoice, an inevitable condition of the information age. What should managers really be doing these days?

Jeremy and Tony Hope cut through the management fads, the media hype, and the data clutter to present the top ten issues facing managers of thirdwave organizations. Surveying and synthesizing both classic and cutting-edge management ideas, Competing in the Third Wave provides comprehensive guidelines and an integrated agenda for sparring with today's most agile, knowledge-driven, and techno-savvy firms.

In the context of the new economy-and using real business stories from hundreds of companies all over the world-the authors discuss these critical success factors:
* Strategy
* Customer value
* Knowledge management
* Business organization
* Market focus
* Management accounting
* Measurement and control
* Shareholder value
* Productivity
* Transformation
In the third wave, real players need best business practices more than ever. This book brings managers up to speed quickly so that they can apply their time-tested managerial tools to the all-new challenges of growth in the third wave.

Customer Reviews:

Substantive and Throrough.......2006-02-16

The authors use Alvin Toeffler's term, "the third wave" to describe the change currently taking place in the economy which some have called the Digital Revolution and others the Information Age. The first two waves were the Agricultural and the Industrial, both of which radically changed the way we worked and lived. In the Information Age most products have become little more than packaged knowledge and technology plays a pivotal role by storing and distributing knowledge to the employees who need it. The change to the Information Age has raised significant issues for management. Jeremy and Tony Hope have addressed the ten most vital issues facing managers in the third wave.

1. Strategy: Adopt strategic planning, a continuous process of planning carried out at all levels of the corporation. Focus on the core competencies of your company.
2. Customer Value: Match your core competencies to the right customers. Build your operating model around which customers you can best serve.
3. Knowledge Management: Harness knowledge contained at all levels of the organization and find ways to make it move through the organization quickly.
4. Business Organization: Organize the business around networks and processes, not hierarchies of power. Disperse authority to those who can make things happen.
5. Market Focus: Focus on the most profitable customers, and try hard to keep them.
6. Management Accounting: Use accounting techniques like activity-based costing or target costing that allow you to identify opportunities for improvement.
7. Measurement and Control: Keep managers moving toward strategic goals, not strict budgetary targets.
8. Shareholder Value: Find ways to measure the value of the company's intellectual assets, not just its book value.
9. Productivity: Increasing productivity depends on increasing the quality of your work force. Use training and incentives to increase quality.
10. Transformation: Encourage changes in culture, management style and employee attitudes to totally reengineer your business model.

A Book With Real Management Substance.......2000-01-29

One of the better books with thoughts on strategies and management concepts sustainable in the age of technological innovation and globalization. Certainly more substance than some of the .com and other e-commerce/customer-centric titles, with application across industries.

A book one returns to.......1999-01-18

This book focus on one issue, how to stay alive and prosper in the new network based competitive environment. The authors look at this issue from ten different perspectives, and contrary to many other "overwiev" books, they come to a coherent conclusion from all standpoints.

This book doesn't have all the answers (nobody does), but it does a very good jobb of explaining why some old truths ain't true anymore and it does point out the general directions where you should look for the new truths for the new era.

/Rasmus Larsson, Internet Business Strategist at W O G N U M

This book is a must read!.......1998-11-20

Highly recommended for individuals that wish to be current on management principles of the information age. Very readable, and informative.

Examine the top ten issues facing 'third wave' companies ..........1998-11-20

The two authors examine the top ten issues facing 'third wave' companies i.e. organisations of the information age and knowledge economy. In 'second wave' organisations (industrial economy), competitive advantage is built around efficient use of factors of production - land, labour, and capital. Third wave companies, on the other hand, compete firmly on the basis of knowledge deployment and the imaginative use of technology. According to the authors, 'second wave' managers and 'second wave' organisations (Editors note: and those teaching 'second wave' management principles and strategy) are at the crossroads. One road will lead to slow decline; the other to the prospect of long-term success. Achieving this success will require total organisational transformation in the areas of strategy; customer value; knowledge management; business organisation; market focus; management accounting; measurement and control; shareholder value; productivity and reward systems.

A good example of the main argument developed is in the area of customer value. 'Third wave' organisations are those who use information technology to understand the needs of customers and to match highly focused customer segments with their own core competencies thereby building long-term relationships. This emphasis on one-to-one relationships contrasts with the approach of 'second wave' companies who have an unbending faith in increasing scale and market share, despite a wealth of evidence showing that market share and net profits are not strongly correlated. While building market share has been the one of the primary driving forces of 'second wave' companies, 'third wave' managers will be more concerned with attracting the right customers; customers that represent a close strategic fit with the company or who have the potential to grow and therefore to be highly profitable. This has major implications for assessing company value. Traditional accounting statements show only results, but seldom tell how these results were achieved or how performance compares with competitors, and are a very poor guide to future performance because they give few clues to the changes in key processes and capabilities that determine business strength.

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Competing in the Third Wave: The Ten Key Management Issues of the Information Age. (book reviews): An article from: Canadian Manager

Manufacturer: Canadian Institute of Management
ProductGroup: Book
Binding: Digital

General | Business & Investing | Subjects | Books
General | Business & Investing | Subjects | e-Docs | Formats | Books
ASIN: B00097TH9E
Release Date: 2005-06-01

Book Description

This digital document is an article from Canadian Manager, published by Canadian Institute of Management on December 22, 1997. The length of the article is 321 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

Citation Details
Title: Competing in the Third Wave: The Ten Key Management Issues of the Information Age. (book reviews)
Publication: Canadian Manager (Magazine/Journal)
Date: December 22, 1997
Publisher: Canadian Institute of Management
Volume: v22 Issue: n4 Page: p29(1)

Article Type: Book Review

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Competing in the Third Wave: The Ten Key Management Issues of the Information Age

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Competing in the Third Wave: The Ten Key Management Issues of the Information Age
Harvard Business School Press
Manufacturer: McGraw-Hill
ProductGroup: Book
Binding: Hardcover
ASIN: 0071050647

Book Description

This lucid view of business cuts through the management fads, media hype, and information clutter to the 10 issues that managers must face in the new millenium. Jeremy and Tony Hope review the core concerns of management-from strategy and customer development to shareholder value, measurement, and control-to identify the most important challenges facing third-wave organizations. Surveying and synthesizing both classic and cutting-edge management ideas, Competing in the Third Wave presents comprehensive guidelines and an integrated agenda for going head-to-head with today's most agile, knowledge-driven, and technologically savvy competitors. In the third wave, real players need best business practices more than ever. This book brings managers quickly up to speed so they can apply their time-tested management tool set to the all-new challenges of growing a company in the fast-paced, ever-evolving information economy.

Book Description

This best-selling practical guide for managers and students of business emphasizes the financial concepts and tools that are essential for making sound business decisions in order to create shareholder value. The book's major appeal for over 35 years, with 500,000 copies in print in 9 languages, has been its direct, concise, no-nonsense approach. The 10th (millennium) edition maintains the unique perspective that any business can be viewed as a dynamic, integrated system of cash flows, which are activated by management decisions.

Customer Reviews:

Book is great, software related to the book is not.......2006-12-09

The graphical presentations and practical explanations are very helpful to valuation practitioners. I was so impressed I purchased the related software that is promoted in and modeled after the book. It never functioned correctly, and after a week of trying to reach technical support I finally reached them and they didn't really try to resolve the software's Visual Basic malfunction. Book is great, but ignore it's promotion of the software.

The Professor Says:.......2001-05-18

Having read his sixth edition, I was impressed enough with the 10th edition that I use it for the college class I teach. Unlike most books in this area, Dr. Helfert's book is easy to read and VERY practitioner oriented. I truly believe that if you have an interest in financial analysis, either as an investor or from the perspective of running your own organization, this is the single most valuable resource you could own. If I didn't believe that was true, I'd have my students using a different book.

Book Description

This multidisciplinary study discusses the historical, social and legal contexts of Shari'a law reform in South Asia, their methodology and juristic basis, the debate between the traditionalists and modernists over their legality, the resultant political and social tensions, and their success
in improving the social position of Muslim women.

Islamic Law in South-East Asia (East Asian Historical Monographs)

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Islamic Law in South-East Asia (East Asian Historical Monographs)
Michael Hooker
Manufacturer: Oxford University Press, USA
ProductGroup: Book
Binding: Hardcover

Linguistics | Words & Language | Reference | Subjects | Books

General | Islam | Religion & Spirituality | Subjects | Books

General | Asia | Travel | Subjects | Books

General | Travel | Subjects | Books
ASIN: 0195825039

Marriage and Divorce in Islamic South-East Asia (South-East Asian Social Science Monographs)

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Marriage and Divorce in Islamic South-East Asia (South-East Asian Social Science Monographs)
Gavin W. Jones
Manufacturer: Oxford University Press, USA
ProductGroup: Book
Binding: Hardcover

Islamic | World | History | Subjects | Books

Divorce & Separation | Family & Health Law | Law | Subjects | Books

Demography | Social Sciences | Nonfiction | Subjects | Books

General | Social Sciences | Nonfiction | Subjects | Books

General | Reference | Subjects | Books

Book Description

This study draws on statistical, historical, and ethnographic data to provide a clear and comprehensive picture of the remarkable changes which have occurred in this region since the 1950s. Age at marriage for females has risen sharply, age differences between spouses have narrowed, and
divorce rates have fallen drastically in relation to rates in Western countries. Gavin Jones sets these trends within the context of the pre-Islamic situation in the region, and the more recent political, social, religious, economic, and legal changes which have influenced family and marriage
patterns. This is a fascinating account of changes in marriage and divorce patterns in a region experiencing rapid economic and social development.

Perspectives on Islamic Law, Justice, and Society

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Perspectives on Islamic Law, Justice, and Society
R. S. Khare
Manufacturer: Rowman & Littlefield Publishers, Inc.
ProductGroup: Book
Binding: Hardcover

General | Middle East | History | Subjects | Books

Islamic | World | History | Subjects | Books

General | Law | Subjects | Books

General | International Law | Law | Subjects | Books

Law | Islam | Religion & Spirituality | Subjects | Books
ASIN: 0847694038

Book Description

This book provides an accessible introductory discussion of issues in Islamic law, justice, and society. At the center of the volume is a discussion of some interrelated theological, historical, legal, and practical issues facing Islamic law in such different countries and regions as Algeria, Morocco, South Africa, and South Asia. This will be a valuable book for students and scholars of Middle Eastern studies, law, and history.

The Talibanization of Southeast Asia: Losing the War on Terror to Islamist Extremists

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The Talibanization of Southeast Asia: Losing the War on Terror to Islamist Extremists
Bilveer Singh
Manufacturer: Praeger Security International General Interest-Cloth
ProductGroup: Book
Binding: Hardcover

Law Enforcement | Criminal Law | Law | Subjects | Books

General | Politics | Nonfiction | Subjects | Books

Terrorism | Current Events | Nonfiction | Subjects | Books

Islamic | World | History | Subjects | Books
ASIN: 0275999955

Book Description

Long before the terrorist attacks of September 11, 2001, awakened the United States and the Western world to the heightened level of the terrorist threat, Southeast Asia had been dealing with this threat. The bombing in Bali that killed 202 people, many of them Australian tourists, was by no means the region's first experience with Islamic extremism, which can be traced back to the 1940s, and the Darul Islam struggle. The most recent group to emerge is Al-Jama'ah Al-Islamiyah (AJAI), the most potent Islamic terrorist organization to date in the region and the group behind the Bali bombing. Prior to 9/11, the terrorist challenge was essentially national in character, with groups attempting either to secede from the central government to form a new state or to force the central government to adopt policies that would support the raison d'etre of these extremist groups. Essentially, this involved the establishment of a political system that was more Islamic in character, either nationally or within a specific territory of a national state. This book analyzes the increasing Talibanization of Southeast Asia, a relatively new phenomenon that involves the adoption of Islamist doctrines, ideologies, and values that are largely militant in character, and that for some groups includes the adoption of violence to achieve their goals. Understanding this process of Talibanization in Southeast Asia, which was once an oasis of moderate Islam in the modern world, is the key to unraveling the mystery of the increased radicalization in the region. The AJAI represents the birth of the first regional terrorist organization in Southeast Asia. It is a transnational terrorist organization along the lines of al-Qaeda. It aims to establish a regional Islamic state covering most of southern Southeast Asia that would ultimately form a new Islamic epicenter in the Asia-Pacific region. Additionally, what has made the AJAI a potent force has been its ability to synergize with various existing religious extremist groups in the region and beyond, including al-Qaeda and other like-minded groups based in Afghanistan and Pakistan. This has succeeded in posing one of the most serious security challenges to the region since the end of the Cold War. Jihadists are operating in small and localized cells even though the broad goals remain the same, namely, to spread sharia, establish an Islamic state, and bring down secular regimes. As most governments do not have the credibility or the expertise to diminish the threat posed by Islamist extremism, Wahhabism, and Salafism, Southeast Asia is in danger of being Talibanized in the near future.

International Conference on Islamic Laws and Women in the Modern World

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International Conference on Islamic Laws and Women in the Modern World

Manufacturer: Giant Forum
ProductGroup: Book
Binding: Unknown Binding

General | Law | Subjects | Books
ASIN: 9698414002

Book Description

This digital document is an article from Frozen Food Digest, published by Frozen Food Digest, Inc. on February 1, 2001. The length of the article is 1607 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

Citation Details
Title: AFFI hails senator Gramm's introduction of "fast track" bill. (AFFI's Washington Watch).(American Frozen Food Institute)
Publication: Frozen Food Digest (Magazine/Journal)
Date: February 1, 2001
Publisher: Frozen Food Digest, Inc.
Volume: 16 Issue: 3 Page: 26(2)

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AFFI lambasts new dietary guidelines, urges HHS, USDA to reissue to include frozens. (American Frozen Food Institute; Department of Health and Human Services; ... An article from: Frozen Food Digest

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AFFI lambasts new dietary guidelines, urges HHS, USDA to reissue to include frozens. (American Frozen Food Institute; Department of Health and Human Services; ... An article from: Frozen Food Digest

Manufacturer: Frozen Food Digest, Inc.
ProductGroup: Book
Binding: Digital

General | Business & Investing | Subjects | Books

Book Description

This digital document is an article from Frozen Food Digest, published by Frozen Food Digest, Inc. on February 1, 1996. The length of the article is 2069 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

From the supplier: The American Frozen Foods Institute (AFFI) is calling on the Depts. of Health and Human Services and Agriculture to include frozen fruits and vegetables in their new 'Dietary Guidelines for Americans.' The AFFI says that the new guidelines overlook the nutritional benefits that can be gained from frozen foods by promoting only the consumption of raw fruits and vegetables. The association is also seeking congressional support for its proposal to include frozen food in the guidelines.

Citation Details
Title: AFFI lambasts new dietary guidelines, urges HHS, USDA to reissue to include frozens. (American Frozen Food Institute; Department of Health and Human Services; Department of Agriculture)
Publication: Frozen Food Digest (Magazine/Journal)
Date: February 1, 1996
Publisher: Frozen Food Digest, Inc.
Volume: v11 Issue: n3 Page: p20(1)

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AFFI pro-freezing initiative advances in Congress: U. S. House of Representatives passes agriculture appropriations bill that includes AFFI's legislative ... An article from: Frozen Food Digest

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AFFI pro-freezing initiative advances in Congress: U. S. House of Representatives passes agriculture appropriations bill that includes AFFI's legislative ... An article from: Frozen Food Digest

Manufacturer: Thomson Gale
ProductGroup: Book
Binding: Digital

General | Business & Investing | Subjects | Books

Book Description

This digital document is an article from Frozen Food Digest, published by Thomson Gale on July 1, 2005. The length of the article is 1347 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

Citation Details
Title: AFFI pro-freezing initiative advances in Congress: U. S. House of Representatives passes agriculture appropriations bill that includes AFFI's legislative language.(AFFI's Washington Watch)(American Frozen Food Institute)
Publication: Frozen Food Digest (Magazine/Journal)
Date: July 1, 2005
Publisher: Thomson Gale
Volume: 20 Issue: 5 Page: 16(2)

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AFFI submits comments against damaging front panel country of origin marking proposal. (American Frozen Food Institute): An article from: Frozen Food Digest

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AFFI submits comments against damaging front panel country of origin marking proposal. (American Frozen Food Institute): An article from: Frozen Food Digest

Manufacturer: Frozen Food Digest, Inc.
ProductGroup: Book
Binding: Digital

General | Business & Investing | Subjects | Books

Book Description

This digital document is an article from Frozen Food Digest, published by Frozen Food Digest, Inc. on December 1, 1997. The length of the article is 1616 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

From the supplier: The American Frozen Food Institute has confirmed its opposition to proposals made by the U.S. Customs Service regarding 'front panel' regulations on the placement of signs indicating the country of origin of imported frozen produce. AFFI argued that the rules impose undue financial burden upon frozen produce importers and may create precedents for imported products in other industries. In addition, produce exporters may retaliate against the US.

Citation Details
Title: AFFI submits comments against damaging front panel country of origin marking proposal. (American Frozen Food Institute)
Publication: Frozen Food Digest (Magazine/Journal)
Date: December 1, 1997
Publisher: Frozen Food Digest, Inc.
Volume: v13 Issue: n2 Page: p8(2)

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Application for farmers' market draws fire.(Business)(The county's GOP chairman questions the political affiliation of the organizers of the planned Junction ... from: The Register-Guard (Eugene, OR)

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Application for farmers' market draws fire.(Business)(The county's GOP chairman questions the political affiliation of the organizers of the planned Junction ... from: The Register-Guard (Eugene, OR)

Manufacturer: Thomson Gale
ProductGroup: Book
Binding: Digital
ASIN: B000FTXRIS
Release Date: 2006-05-24

Book Description

This digital document is an article from The Register-Guard (Eugene, OR), published by Thomson Gale on May 16, 2006. The length of the article is 925 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

Citation Details
Title: Application for farmers' market draws fire.(Business)(The county's GOP chairman questions the political affiliation of the organizers of the planned Junction City venue)
Publication: The Register-Guard (Eugene, OR) (Newspaper)
Date: May 16, 2006
Publisher: Thomson Gale
Page: A1

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BOLIVIA: SOY PRODUCERS, FEARING MARKET LOSS IN COLOMBIA AND PERU, PRESSURE GOVERNMENT FOR DEAL WITH U.S. : An article from: NotiSur - South American Political and Economic Affairs

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BOLIVIA: SOY PRODUCERS, FEARING MARKET LOSS IN COLOMBIA AND PERU, PRESSURE GOVERNMENT FOR DEAL WITH U.S. : An article from: NotiSur - South American Political and Economic Affairs

Manufacturer: Thomson Gale
ProductGroup: Book
Binding: Digital

General | Politics | Nonfiction | Subjects | Books

Book Description

This digital document is an article from NotiSur - South American Political and Economic Affairs, published by Thomson Gale on April 7, 2006. The length of the article is 1323 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

Citation Details
Title: BOLIVIA: SOY PRODUCERS, FEARING MARKET LOSS IN COLOMBIA AND PERU, PRESSURE GOVERNMENT FOR DEAL WITH U.S.
Publication: NotiSur - South American Political and Economic Affairs (Newsletter)
Date: April 7, 2006
Publisher: Thomson Gale

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Carlsbad officials may ask voters to ok more flexible charter city status.(Business in the North County)(Jarden Corp. acquires K2 Inc.)(Dick High leaves ... An article from: San Diego Business Journal

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Carlsbad officials may ask voters to ok more flexible charter city status.(Business in the North County)(Jarden Corp. acquires K2 Inc.)(Dick High leaves ... An article from: San Diego Business Journal
Ted Owen
Manufacturer: Thomson Gale
ProductGroup: Book
Binding: Digital
ASIN: B000VE5SCK
Release Date: 2007-08-23

Book Description

This digital document is an article from San Diego Business Journal, published by Thomson Gale on July 16, 2007. The length of the article is 844 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

Citation Details
Title: Carlsbad officials may ask voters to ok more flexible charter city status.(Business in the North County)(Jarden Corp. acquires K2 Inc.)(Dick High leaves North county Times)
Author: Ted Owen
Publication: San Diego Business Journal (Magazine/Journal)
Date: July 16, 2007
Publisher: Thomson Gale
Volume: 28 Issue: 29 Page: 16(1)

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CHIQUITA BANANA CORPORATION FORCED TO PAY US$25 MILLION FINE FOR SUPPORTING PARAMILITARY GROUP.: An article from: NotiSur - South American Political and Economic Affairs

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CHIQUITA BANANA CORPORATION FORCED TO PAY US$25 MILLION FINE FOR SUPPORTING PARAMILITARY GROUP.: An article from: NotiSur - South American Political and Economic Affairs
Gale Reference Team
Manufacturer: Thomson Gale
ProductGroup: Book
Binding: Digital

General | Politics | Nonfiction | Subjects | Books

Book Description

This digital document is an article from NotiSur - South American Political and Economic Affairs, published by Thomson Gale on May 18, 2007. The length of the article is 2126 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

Citation Details
Title: CHIQUITA BANANA CORPORATION FORCED TO PAY US$25 MILLION FINE FOR SUPPORTING PARAMILITARY GROUP.
Author: Gale Reference Team
Publication: NotiSur - South American Political and Economic Affairs (Newsletter)
Date: May 18, 2007
Publisher: Thomson Gale

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