Capitalizing on Career Chaos: Bringing Creativity and Purpose to Your Work and Life
Average customer rating: 5 out of 5 stars
  • This Book Is Fabulous and I'm Living Proof
  • You get a do over
  • How to redesign a career by pinpointing important strengths and using them appropriately
Capitalizing on Career Chaos: Bringing Creativity and Purpose to Your Work and Life
Helen Harkness
Manufacturer: Davies-Black Publishing
ProductGroup: Book
Binding: Paperback

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ASIN: 0891062092

Book Description

Delivers tools and strategies to become authentic, trail-blazing pioneers who will thrive in this age of unprecedented uncertainty.

Customer Reviews:

5 out of 5 stars This Book Is Fabulous and I'm Living Proof.......2006-01-20

Don't waste another minute. You are thinking about buying this book because something inside of you is screaming for you to make a change, to move out of the "chaos". I was there not too long ago and after reading this book, I decided to do something about it.

"Capitalizing on Career Chaos" by Helen Harkness was the match that sparked a new reality for me. Along with prayer, I decided to utilize the things I learned from this book and start a new career. One poignant moment in the book is the "Formula of Change: C = P > F. It states that "change happens only when pain is greater than fear". After learning this, I realized that the pain of a unfulfilling career was overcoming the fear of stepping out on faith. It wasn't my limitations that were holding me back from true success; it was my fear of the unknown. I'm sure you understand what I am saying, because you're there right now, but this book is chock-full of stories and activities to spark your future life. As the book states, "Look inward, outward, forward, and beyond - and take creative control of your career!" Definitely a great read!

5 out of 5 stars You get a do over.......2006-01-19

Dr. Harkness' wealth of experience in her field is manifest in her writing. Not only is she an educator, unlike most arm chair authors writing about what they've studied in a lab, Dr. Harkness writes about reality as she is LIVING the experiment or should one say, the adventure. Like the friend, aunt, mom or mentor you never had, she clearly shows you how to shed the preconcieved, society proclaimed notions of what success is supposed to be and learn how to become yourself in the work force. For anyone looking for a way out of a dead end job, be warned, there are no easy or quick fixes and Dr. Harkness is very clear about that. But you do have options and knowing what they are can be the key to an extraordinary new chapter in your life. "Chaos" is a great first step to getting a do over.

5 out of 5 stars How to redesign a career by pinpointing important strengths and using them appropriately.......2005-07-04

Helen Harkness' Capitalizing On Career Chaos: Bringing Creativity And Purpose To Your Life And Work advocates two basic steps and shows how to achieve them: looking inward to connect with real needs, then looking outward to match core instincts and talents to workplace realities. Chapters cover the basics of how to redesign a career by pinpointing important strengths and using them appropriately.
What's the Big Idea? Creating and Capitalizing on the Best New Management Thinking
Average customer rating: 4.5 out of 5 stars
  • Limited Practical Use
  • A pragmatic guide of shaping organizational innovation
  • Enjoyable read for the idea practictioner and inspiring guru
  • Excellent read
  • Great Message -- But Mavericks are Targets in a Sick Culture
What's the Big Idea? Creating and Capitalizing on the Best New Management Thinking
Thomas H. Davenport , and Laurence Prusak
Manufacturer: Harvard Business School Press
ProductGroup: Book
Binding: Hardcover

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ASIN: 1578519314

Book Description

The Secrets of Successful Idea Practitioners



Change management. Reengineering. Knowledge management. Major new management ideas are thrown at today’s companies with increasing frequency-and each comes with evangelizing gurus and eager-to-assist implementation consultants. Only a handful of these ideas will be a good fit for your organization. Choose the right idea at the right time and your company can become more efficient, more effective, and more innovative. Choose the wrong one-or jump on the right bandwagon too late-and your company could fall hopelessly behind.


Thomas H. Davenport and Laurence Prusak say that some managers have found ways to improve their odds of success in the risky but essential game of idea management. In What’s the Big Idea

Drawing from decades of consulting, academic, and business experience and from their novel study of more than 100 of these critical change leaders, What’s the Big Idea? offers tools and frameworks for:



  • Assessing the merits of the top business gurus
  • Scanning and tracking emerging ideas in the marketplace
  • Distinguishing promising ideas from rhetoric
  • Refining ideas to suit your organization’s particular needs
  • Packaging and selling the idea internally
  • Ensuring successful implementation
  • Davenport and Prusak prove that there are no faddish management ideas-only faddish ways of adopting them. Encouraging managers to embrace the power of ideas while avoiding the hype that often accompanies them, this pragmatic guide shows how passion and reason combine to build innovative companies.


    Customer Reviews:

    3 out of 5 stars Limited Practical Use.......2007-07-07

    The general overall structure of the first half of this text is sound and provides some food for thought to individuals trying to understand the psyche of creators and practitioners. Where this book shines is that it correctly points out that there are those that create, those that implement, and those that sustain any given idea, and that to be successful, a company needs a good dose of the second variety.

    However, the second half of the book spends a lot of time trying to determine what made the best business theorists popular and this information is limited in a practical sense. It appears that there is some regret by the authors that they aren't considered "stars" and way too much time is spent trying to determine why "reengineering" became a negative term and how their pioneering thought should have been the standard. Unfortunately, these tangential aspects are a significant portion of the reading.

    The section on knowledge management is a bit out of place, but it is a great topic in and of itself. More time should have been devoted to why KM is an important part of a company's ability to create. In summary, the book is O.K., but you might want to wait for the paperback or find it used.

    4 out of 5 stars A pragmatic guide of shaping organizational innovation.......2005-07-30

    Ideas are a major ingredient of innovation; Davenport & Prusak has done a great job in illustrating the dyanmic of ideas in organizational context, as well as how managers & leaders can effectively capitalize on business & management ideas. There are a couple sections in 'What's The Big Idea' that I enjoyed very much: An interview with Steve Kerr, and a list of the top 200 business gurus (with the underlying ranking mechanism) in the appendix.

    3 out of 5 stars Enjoyable read for the idea practictioner and inspiring guru.......2003-09-02

    This book was a great read discredited in chapter 8. The authors did a fantastic job summarizing what makes ideas work in an organization and the business model of business gurus. Their writing style was very readable, entertaining and enjoyable making this a good read that is easily recommendable. However, in chapter 8 they speak to close to their history and represent a view of knowledge management that may not be shared by all readers. One sentence highlighting that in a chapter that is otherwise represents their bias is not enough. Also, in chapter 9, the questions presented to an idea practictioner were leading. I will however find myself quoting the book so it is still a recommended read to broaden your thought leadership and success in pushing ideas forward. For the consultant make sure you complement this book with something that allows you to capture the client's view of value.

    5 out of 5 stars Excellent read.......2003-07-11

    A most interesting and delightfully opinionated book is the latest offering from Tom Davenport and Larry Prusack. Easily digested, this book attempts to `out-meta' the competition in the game of management idea mindshare, by giving a framework by which other ideas are evaluated for their applicability to your organization. `He who owns the process wins' is an oft-quoted cliché at ManyWorlds.com and this book makes a good claim for the process. But more seriously, it does introduce some important (dare I say new) thinking into the faddish and/or fatigued of management ideas.

    The most critical of those is that of the `idea practitioner' - the role of the unsung heroes in organizations that translate the guru's missives from on high to that of the real-world working business. They are defined as `individuals who use business improvement ideas to bring about change in organizations'. And to help you seek out these people in your company, Davenport and Prusack helpfully profile a number of real idea practitioners across a range of companies such as BP, Clarica, World Bank, BIC and many others. But chances are that if you are attracted to this book, you are probably an idea practitioner yourself, even in latent form.

    The idea practitioner is an idea filterer who possesses the key skills of `translation, harmonization and timing' and applies them to new ideas around the organization. It's the skill of knowing when to introduce an idea, to maximize its impact and benefit to the organization.

    What's the Big Idea? examines the lifecycles of ideas, internal and external adoption rates as well as describing the categories of gurus. These include academic gurus (think Michael Porter), consultant gurus (think Adrian Slywotzky), practicing manager gurus (think Jack Welch) and journalist gurus (think Tom Stewart). Of course these categories are blurred but the distinction is useful. An interesting step would be to consider what type of guru your company seems most interested in. My guess would be that hard asset companies are likely to be swayed by practicing manager and consultant type gurus, high growth companies by journalist gurus and very large enterprises by academic gurus.

    But the problem with being an idea practitioner is while you may be rewarded by a good profile in Davenport's next book, you may not be appreciated for your network and filtering skills by your own organization. Indeed, pursuing your interest in ideas may only be tolerated once you have proved yourself in more operational roles. Even so, such an idea driven route can be career limiting, since in every idea you sell to the organization, there will always be an ounce of personal credibility that has to go with it. But by taking the core of the idea, the `zeitgeist' and perhaps even innovating a little on top of it to make it more acceptable to your organization, you can build on the foundation of initiatives before it.

    Which is just as ideas themselves do. In every idea, the authors would argue, there is a kernel of good practice that should be adopted. The problem is that there is often so much emotion wrapped up around a guru, or a leading company or the idea itself is that this kernel is often ignored or dismissed. But gurus themselves are also guilty of this practice. They often battle against each other, dismiss others' ideas or do not give credit to their sources, teams or inspiration. Sounds just like the local management corporate politics wrestled with in 90% of companies, doesn't it? Thus the role of idea practitioner becomes all the more important to the corporation, navigating both the external and internal battlefields.

    Overall, a highly recommended read .Additional highlights including a non-partisan ranking of the top 200 business gurus (contrast that with our traffic based rankings on ManyWorlds.com) and an interview with the immensely smart Steve Kerr, previously CLO at GE and now at Goldman Sachs, on how he `idea practitions'.

    5 out of 5 stars Great Message -- But Mavericks are Targets in a Sick Culture.......2003-07-06

    Thomas Davenport is now officially one of my "heroes" by championing the cause of us "idea introducers" and "boundary spanners". Unfortunately, being one of these people myself, I find that companies with an unhealthy culture (and with the associated weak/passive H.R. dept that perpetuate this sickness), ultimately cannot innovate.

    Their Mavericks (also known as "the man in the brown suit") get laid-off, fired, or strategically bumped out of the way. And instead, go along to get along behavior is rewarded, crafty executives who change jobs ever 2-3 years (i.e. they quit BEFORE they get fired) swoop in long enough to go for the low-hanging fruit and then leave before they ever really build anything, and in the meantime the uninvolved & uncommitted (the ones who kept their head down and did what they were told) get promoted based on seniority & politics instead of competence & contribution.

    So as I contemplate Davenport and Friends' latest book offering, I am moved to share this simple truth:

    Unhealthy culture eats: strategy for breakfast, the project schedule for lunch, troublemaker and soon to be laid-off maverick employees for dinner, and all remaining discretionary funds in the annual operating budget 6-months early for a midnite snack.

    We can talk until the cows come home about the latest and greatest ideas for maximizing the productivity of knowledge workers -- but the $500 question is: WHEN will executive management start treating culture management as a fiduciary responsibility?

    Until this happens, NOTHING else will happen -- except for the razorblade ride down to zero margins. Also, 80% of all new jobs are in companies with less than 25 employees. For the larger companies in the business landscape who think that they're going places -- there's a MESSAGE there.

    I really appreciate Davenport's perspective on things; and he's always been a good collaborator with other leading minds. Davenport's focus has now shifted away from I.T. and K.M. and full tilt into Human Capital and Organizational Effectiveness. AMEN! It's about time! I'm an I.T. veteran of 20+ years who is SICK of living and working in a cess-pool of low morale by staff in tandem with displacement of responsibility by executive management.

    CIO's everywhere sit up and take heed -- the goldmine that you seek is NOT in integration of your processes or technology; those are merely 2nd & 3rd order consequences of what's really important -- and this your Human Capital / workforce capability.

    ...

    Focus FIRST on organizational effectiveness or else find yourself on a downward spiraling path to failure because the culture and the organizational defensive routines are stronger than any 1 executive's resolve. Heed this advice or else "CIO" really does mean "career is over".
    Capitalizing on Corporate Success.: An article from: Association Management
    Average customer rating: Not rated
      Capitalizing on Corporate Success.: An article from: Association Management
      Jane Eisinger
      Manufacturer: American Society of Association Executives
      ProductGroup: Book
      Binding: Digital

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      ASIN: B0008GWZDG
      Release Date: 2005-07-28

      Book Description

      This digital document is an article from Association Management, published by American Society of Association Executives on February 1, 2000. The length of the article is 1092 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

      Citation Details
      Title: Capitalizing on Corporate Success.
      Author: Jane Eisinger
      Publication: Association Management (Magazine/Journal)
      Date: February 1, 2000
      Publisher: American Society of Association Executives
      Volume: 52 Issue: 2 Page: 47

      Distributed by Thomson Gale
      Capitalizing on Saskatchewan's golden opportunities.(people@success.com: a look at the people behind Saskatchewan's most successful businesses): An article from: SaskBusiness
      Average customer rating: Not rated
        Capitalizing on Saskatchewan's golden opportunities.(people@success.com: a look at the people behind Saskatchewan's most successful businesses): An article from: SaskBusiness
        Keith Moen
        Manufacturer: Sunrise Publishing Ltd.
        ProductGroup: Book
        Binding: Digital

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        ASIN: B0008DVIZU
        Release Date: 2005-07-31

        Book Description

        This digital document is an article from SaskBusiness, published by Sunrise Publishing Ltd. on August 1, 2003. The length of the article is 1608 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

        Citation Details
        Title: Capitalizing on Saskatchewan's golden opportunities.(people@success.com: a look at the people behind Saskatchewan's most successful businesses)
        Author: Keith Moen
        Publication: SaskBusiness (Magazine/Journal)
        Date: August 1, 2003
        Publisher: Sunrise Publishing Ltd.
        Volume: 24 Issue: 5 Page: 13(2)

        Distributed by Thomson Gale
        Capitalizing on Success
        Average customer rating: Not rated
          Capitalizing on Success
          Neil Coade
          Manufacturer: Int. Cengage Business Press
          ProductGroup: Book
          Binding: Paperback

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          ASIN: 1861527659

          Book Description

          Smart Strategies Series Capitalising on Success confronts the challenges of being in business in the new millennium. It provides an easily accessible and straightforward approach to the process of business development needed to capitalise on success. This book has a practical focus and contains exercises to assist you in considering important issues that will challenge your drive towards future success.
          Capitalizing on Workplace Diversity: A Practical Guide to Organizational Success Through Diversity (Workplace Diversity Series)
          Average customer rating: Not rated
            Capitalizing on Workplace Diversity: A Practical Guide to Organizational Success Through Diversity (Workplace Diversity Series)
            Richard Y. Chang
            Manufacturer: Chang Assoc
            ProductGroup: Book
            Binding: Paperback

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            WorkplaceWorkplace | Organizational Behavior | Business & Investing | Subjects | Books
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            ASIN: 1883553660

            Book Description

            Realize organizational success through diversity.

            CCNP Practical Studies: Switching (CCNP Self-Study)
            Average customer rating: 5 out of 5 stars
            • Excellent
            • A good book for those who wants more configuration examples
            • Hire an editor for crying out loud!!!
            • Practical Switching guide
            • More than the Skinny
            CCNP Practical Studies: Switching (CCNP Self-Study)
            Justin Menga
            Manufacturer: Cisco Press
            ProductGroup: Book
            Binding: Paperback

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            4. CCNP BCMSN Exam Certification Guide (3rd Edition) (Exam Certification Guide) CCNP BCMSN Exam Certification Guide (3rd Edition) (Exam Certification Guide)
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            ASIN: 1587200600

            Book Description

            Gain necessary hands-on experience implementing CCNP BCMSN concepts with this practical lab guide

            CCNP Practical Studies: Switching (CCNP Self-Study) provides CCNP candidates with an in-depth, hands-on experience in configuring Cisco Catalyst switches. This practical guide shows intermediate level networkers how to apply the theoretical knowledge they have gained through CCNP coursework and exam preparation. Configuration labs performed within this book will cover all technologies tested on the BCMSN 642-811 exam, as well as a number of real world scenarios that will test users' overall understanding of multilayer switching. The labs come complete with full explanations, highlighting why the chosen commands and techniques are recommended.

            In addition to applicable labs, this book also provides general information on various switching technologies, as well as tips, tricks, shortcuts, and caveats for deploying Cisco switching gear in production environments. This book also includes exercises (similar to traditional mathematics exercises) that will help readers internalize, practice, and memorize certain concepts and thought processes necessary to successfully deploy a switched network.

            Part of the Practical Studies series from the Cisco Press, CCNP Practical Studies: Switching provides self-study based hands-on experience. As such, it can be used in conjunction with other Cisco Press titles and is an excellent companion to instructor-led training from a Cisco Learning Partner.

            Customer Reviews:

            5 out of 5 stars Excellent.......2007-02-04

            This is a very long book. It is full of detail, with configs & scenarios backing up the theory.
            Although if you are interested in following the scenarios on real equipment, you will need to take out a hefty bank loan to cover it.

            5 out of 5 stars A good book for those who wants more configuration examples.......2006-02-24

            If anyone is having trouble understanding certain topics in BCMSN especially when it comes to practical configuration, then this book is a good addition to your existing BCMSN study guide.

            I really like the chapters on AAA and Multicasting. The author explains on how to configure a Cisco Secure ACS 3.2 along with router/switch configuration command. Other BCMSN study guide just throws you the router/switch configuration command and let you figure out the AAA server configuration by yourself.

            The multicasting chapter explains step by step on how sparse & dense mode, multicast routing table, IGMP really works. The step by step explanation on how the IGMP packet flows when the client first request a multicast group in sparse mode and step by step explanation on packet flows when a source initially multicast a group in dense mode.

            Overall, this is a good book with many practical configuration examples. Howerver, I wish that this book would also include MST.

            3 out of 5 stars Hire an editor for crying out loud!!!.......2004-05-07

            This book is a great book. Doesn't get any deeper than this, but I had a very hard time with the figures and the numbering. The text would refer to a figure that didn't exist but the figure above it would be the right one (with a wrong number). Also, a lot of the figures were missing components called out in the scenerios or text. As a previous technical writer, this book drove me insane to read. Also, the chapters needed to be broken up a little more. 100 pages per chapter is way too long.

            Otherwise, yes it is a good book. Tons of detail, however, you will be handicapped considerably without having $10,000.00 worth of switch and router gear just laying around. I bought Boson's Netsim hoping to help, and it didn't have any of the commands needed to do these labs. Bottom line, get the real thing if you can.

            5 out of 5 stars Practical Switching guide.......2004-02-14

            There is a new contender in the heavy weight LAN switching category of networking books. Justin Menga's CCNP Practical Studies: Switching, is an excellent addition to the Cisco Press family. Many consider the Clark and Hamilton book the acme of LAN switching, but Menga's book stands right there in the upper echelons.

            The book starts off with basic switch connectivity - identifying the different Cisco Catalyst switches, operating systems, supervisor engines and switching modules as well as installing, configuring, monitoring and troubleshooting a Catalyst switch on a network.

            More advanced topics such as VLANS, trunking , spanning tree, inter-VLAN routing, layer 3 switching, multicast and security are covered in depth. Each chapter has several configuration scenarios that help in understanding the subject matter and reinforcing concepts.
            Working with actual equipment would be best but for those who do not have access to switching equipment; the configurations are detailed and clear enough to follow.

            For those who will be implementing VoIP on their networks, a good grasp of QoS is essential. The QoS chapter adequately covers how to configure end-to-end quality of service on a LAN.

            This work is a great effort by Justin Menga and I highly recommend this book both as a reference book and to prepare for the CCNP switching exam.

            5 out of 5 stars More than the Skinny.......2004-02-11

            This book is certainly "practical". There are some passages in each chapter for just reading, but the majority of pages in this book are showing actual commands and outputs from several models of Cisco switches. I intend to keep it arms lenghth from my desktop at work as a reference. What if you have a switch down one day because the operating system is corrupted? CCNP Practical Studies: Switching has what to do in this situation for both the Cisco IOS and Catalyst OS.
            Justin Menga's 958-page manual is not for beginners to Cisco, or for the CIO who just wants to know the "skinny". In these pages are the dirty details of how the lower layers of the OSI model work in today's campus LANs. Besides CCNP and CCIE candidates, any LAN administrator will find this book useful. The individual who reads this book should have a basic understanding of networking and Cisco equipment.
            The first chapter reviews the specifications and capabilities of at least six families of Cisco switches, familiarizing the reader with the equipment that will be used throughout the book. Special attention is placed on the 3550 series switch, which is covered in the CCIE exam. VLANs are covered from many angles in several chapters. This includes concepts, how it works with the big expensive switches verses the lower end models, and the Catalyst versus IOS models. Multilayer switching (MLS) is compared to the next-generation CEF-based Layer 3 switching. However, both are covered thoroughly since both will around for awhile.
            A great extra in the book for the certification candidate and teacher are the labs in Chapter 11 and the solutions to them in the appendices. I would really consider the entire book sort of a lab. But the ending labs cover the major parts of the book with two comprehensive assignments. Menga does seem repetitive at times. For example, he remids us several times that if we manually set the speed and duplex on one end of a switched Ethernet connection we should manually set it on the other end. This redundancy is perhaps justified by the probablity that Justin Menga has seen this error many times in network troubleshooting and it can also be an intermittent problem: the worst kind to solve.
            One can appreciate the amount of time it takes to write a book of this magnitude. The author had to have access to a number of switches and routers to produce all the output and screen shots in the book. He also shares a number of "notes" that are helpful. Such as, that Cisco has discontinued supplying a tftp server program and recommends a place to download freeware that he has tested.
            When reading computer self-study guides, occasionally one finds a volume that accomplishes its goal so well that no other book is needed. CCNP Practical Studies: Switching comes close to this ideal. Improvements that the book could have include a small glossary to help the student define terms that are unfamiliar.

            Collaborative Networked Organizations: A research agenda for emerging business models
            Average customer rating: Not rated
              Collaborative Networked Organizations: A research agenda for emerging business models

              Manufacturer: Springer
              ProductGroup: Book
              Binding: Hardcover

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              ASIN: 1402078234

              Book Description

              The emerging paradigm of collaborative networked organizations (CNOs), or simply collaborative networks, represents a dynamic and multidisciplinary research and development area for which a number of research results are available from many international and national projects. A large number of practical application experiments and pilot cases also provide evidence on what works and what still remains as a challenge for CNOs. The fast evolution of information and communication technologies and in particular the so-called Internet technologies, also represents an important motivator for the emergence of new forms of collaboration. There is, however, an urgent need to start more consolidated and holistic research strategies to support proper developments in this area.
              This book includes a comprehensive set of recommendations from the multi-disciplines involved in CNOs, towards the establishment of a research agenda for emerging collaborative networks. These recommendations are the result of a 30-month initiative, the THINK creative project, involving more than 250 experts and visionaries from academia, research, and industry.
              Collaborative Networked Organizations provides valuable elements for research strategy planners, decision-makers at research funding organizations, group leaders in research institutions, and heads of research departments in companies interested in research and innovative development activities in the area of e-business and collaborative networks. Furthermore, the book can also provide valuable direction to PhD advisors and PhD students to focus their research themes.

              World Class Reliability: Using Multiple Environment Overstress Tests to Make it Happen
              Average customer rating: 3.5 out of 5 stars
              • World Class Reliability by Bhote
              • Good Insight into the Next Generation of Quality
              World Class Reliability: Using Multiple Environment Overstress Tests to Make it Happen
              Keki R. Bhote , and Adi K. Bhote
              Manufacturer: AMACOM/American Management Association
              ProductGroup: Book
              Binding: Hardcover

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              Similar Items:
              1. World Class Quality: Using Design of Experiments to Make It Happen World Class Quality: Using Design of Experiments to Make It Happen
              2. Accelerated Testing and Validation Accelerated Testing and Validation
              3. Power of Ultimate Six Sigma(r), The: Keki Bhote's Proven System for Moving Beyond Quality Excellence to Total Power of Ultimate Six Sigma(r), The: Keki Bhote's Proven System for Moving Beyond Quality Excellence to Total
              4. Accelerated Stress Testing Handbook: Guide for Achieving Quality Products Accelerated Stress Testing Handbook: Guide for Achieving Quality Products
              5. Improving Product Reliability: Strategies and Implementation (Quality and Reliability Engineering Series) Improving Product Reliability: Strategies and Implementation (Quality and Reliability Engineering Series)

              ASIN: 0814407927

              Book Description

              Six Sigma has been a giant in the quality movement but has been a pygmy in improving field reliability, i.e., reducing failure rates for customers. Traditional reliability techniques are woefully inadequate and produce fictitious reliability numbers.

              World Class Reliability, by contrast, presents a powerful technique to improve reliability by factors of 10:1 and even 100:1. It is Multiple Environment Overstress Tests (MEOST), used by NASA on its famous Lunar Module. Field failures that are found, traditionally, only after months of field exposure can now be "smoked out" in hours in the design laboratory and rapidly corrected; MEOST achieves this by combining several stresses and taking them beyond design stress very, very rapidly.

              The result: fantastic reliability improvements; much reduced design cost, manpower, and cycle time; speed to market well ahead of competition; customer loyalty and dramatic profit enhancements for corporations.

              Customer Reviews:

              2 out of 5 stars World Class Reliability by Bhote.......2006-02-20

              If you are looking for a text with an technical aspect with regards to Reliability this is NOT the book to get! I've read Bhote's book on "World Class Quality", and found that to be informative, but it is apparent that his knowledge in Reliability may not extend far beyond his 'opinions'...

              5 out of 5 stars Good Insight into the Next Generation of Quality.......2005-04-25

              The quality message has been central to the world of business, particularly manufacturing, for decades. We've gone from Deming and Crosby's Total Quality Management to Six Sigma. What next?

              Reliability.

              Keki Bhote was one of the creators of Motorola's original Six Sigma system and Adi Bhote, a long-time Motorola employee, is a Six Sigma champion black belt. They know where quality has been, where it is, and where it's going next. Their emphasis is now on reliability. What is Reliability? It "is the key to uncovering and stamping out product failures before they happen in the field."

              To achieve higher reliability, the authors recommend an approach they call MEOST: Multiple Environment Overstress Testing. It's a non-mathematical model that uncovers the weak points so they can be corrected before a product goes to market. The low-cost process is said to reduce field failure rates by one or even two orders of magnitude. A huge promise is made in the preface: "This book can show companies, mired in miniscule and fading profits, how to really make money."

              And this is an underlying focus of the book, beginning with the topic of Part I: The Challenge for Industry: Regaining Lost Profits. Next, the authors present what companies should not do, then they move into their MEOST presentation. An appendix, notes, and index supplement the text, adding value.

              If you're in the quality field or have this kind of work woven into your job description, you owe it to yourself and your employer to read this book.

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