Lenin's Legacy: A Concise History and Guide to Soviet Collectibles
Average customer rating: 4.5 out of 5 stars
  • Beautiful book, but a bit disappointing for collectors
  • commie collectibles for comrades and capitalists!
Lenin's Legacy: A Concise History and Guide to Soviet Collectibles
Martin J. Goodman
Manufacturer: Schiffer Publishing
ProductGroup: Book
Binding: Hardcover

JapanJapan | Asia | History | Subjects | Books
RussiaRussia | History | Subjects | Books
GeneralGeneral | Antiques & Collectibles | Home & Garden | Subjects | Books
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ASIN: 0764310194

Book Description

Lenin's Legacy** is a comprehensive, illustrated reference combining a concise history of the Soviet Union with a study of its "symbolism," which until now has largely been hidden from the West. With over 900 superb color photographs, the book shows nearly 2,000 items including pins and badges, orders and medals, busts and statues, table medallions and wall plaques, banners and flags, paintings and coins, and many others. This is the first book to show such a wide variety of artifacts from the Soviet Union, and explains the symbolism attached to the items in detailed text and captions. Subjects covered include political, communist party, Aeroflot, Soviet space programs, party congresses, Lenin, Soviet military forces, and others. This book is designed not only for the collector of Soviet artifacts, but also the historian, showing many symbols and their relationship to Soviet history. Prices are included as an aid to collectors.

Customer Reviews:

4 out of 5 stars Beautiful book, but a bit disappointing for collectors.......2003-01-19

This book has a lot of beautiful photos of Soviet memorabilia. The captions provide some useful information about the objects, though the valuations seem rather high (at least for the items I am familiar with). However, the text hardly mentions the artifacts and instead presents a straight-forward history of the Party, armed forces, Komsomol, etc. That's fine, but why would you buy this book to read about Soviet history, when there are so many other options available? If you have the [$$$] it might be worth buying for the pictures, but it is not useful as a reference guide.

5 out of 5 stars commie collectibles for comrades and capitalists!.......2000-11-12

Here is a high-quality "coffee-table" sized book loaded with rare Russian memorabilia. Every glossy page contains luscious full-color (but mostly red, of course!) photos of Soviet-era collectibles dating from the Revolution through the Great Patriotic War, Five-Year Plans, and Cold War, up until the collapse of the Union. The text accompanying the illustrations is fascinating, regardless of whether one might consider it historical or propagandic. Communists and Capitalists will find "Lenin's Legacy" fascinating and inspiring. It is a superb reference source for the quality, value, and availability of medals and orders, posters, flags, clothing, buttons and pins, paintings, busts and sculptures, and many other items of interest to collectors.
Death or Glory: The Legacy of the Crimean War
Average customer rating: 3.5 out of 5 stars
  • Fine Book.
  • Disasters of War
  • Not your typical military history book!
Death or Glory: The Legacy of the Crimean War
Robert B. Edgerton
Manufacturer: Westview Press
ProductGroup: Book
Binding: Paperback

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  1. Crimea: The Great Crimean War, 1854-1856 Crimea: The Great Crimean War, 1854-1856
  2. The Crimean War: 1854-1856 (Essential Histories) The Crimean War: 1854-1856 (Essential Histories)
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ASIN: 0813337895

Amazon.com

"The Crimean War," writes Robert Edgerton, "was a showcase for bad generalship, bureaucratic bungling, and inept medical care." Officers knowingly sent columns of soldiers to certain death, while diplomats ignored opportunities to make an honorable peace. The war cost more lives than any war in pre-20th-century history, with many times more men (and women) dead from illness, hunger, and cold than were killed in actual fighting. Yet for all its blood-soaked significance, the war remains little studied. Most of us can recall a catch phrase or two from Alfred Lord Tennyson's "Charge of the Light Brigade," but far fewer know the causes of the conflict, rooted in the great rivalry between England and Russia to control both the Mediterranean Sea and the Indian Ocean.

Edgerton, an anthropologist, is interested in exploring cultural differences among the combatants--how a Sardinian soldier might have responded, for instance, to the smell of gunpowder differently from a Turkish or Russian or French trooper, or what soldiers on all sides thought as they prayed to their gods for safekeeping and deliverance. Those anthropological explorations, along with other intriguing asides (for instance, on the customary drunkenness of Florence Nightingale's nurses), add to the best part of Edgerton's narrative, which is a straightforward history of the Crimean War itself. He turns in a lively, well-researched account of a conflict that merits better understanding. --Gregory McNamee

Customer Reviews:

4 out of 5 stars Fine Book........2000-06-10

Edgerton's book about the Crimean War does not just cover the battles. It covers the British society of that time who thought a war would be a fine thing because they hadn't had one in 40 years. It covers the stupidity of the British high command, both on the spot and in Britain, and the suffering that this stupidity caused those fine British soldiers who did their duty. Kipling would approve of this book.

1 out of 5 stars Disasters of War.......2000-04-18

Death or Glory contained so many errors that I found it difficult to read. Edgerton's discussion of the Ottoman Turkish involvement in the war proved abysmal. He glossed over and distorted the accounts of British and French officers and soldiers who served in the Ottoman army. In addition, he paid no attention to Polish and Ottoman sources relating to the Ottoman part in the war. Edgerton informs us that the staffs of the Bodleian Library, Oxford and the Public Record Office translated all works in French and other languages for him. Since he could not read in French himself, he missed many crucial points. Distressingly, Edgerton has misunderstood Victorian English. William Howard Russell's "rapine" [meaning pillaging, looting] at Kertch became "rape" for Edgerton - a fabulous misinterpretation that led to the incorrect conclusion that allied troops raped innumerable women. On another occasion, Edgerton totally dismissed the major scandals surrounding the Ottoman Turkish generals at Kars in 1855 - publicized at great length in published English sources by Lake, Williams, and Sandwith - with the facile comment that the Ottoman Turkish general was only too glad to turn command of the Ottoman Turkish army over to General Williams. It didn't quite happen that way! By far the worst conclusion in this book was Edgerton's unwillingness to find post-traumatic stress disorder in the various letters, diaries, and memoirs of soldiers in the war! He simply did not look. Perhaps his inability to understand Victorian English prevented him. Death or Glory is a HUGE disappointment. Anyone attempting to find out about the war's realities will merely end in unknowing and confusion.

5 out of 5 stars Not your typical military history book!.......1999-10-30

Robert Egerton did a wonderful job of expressing what it was like for soldier and civilians who lived (and died) during the Crimean War. The hardships that the soldiers, sailors and civilians endured was truly amazing! Mr. Egerton's description and antedotes really drove this home. I must admit that the book would have been more enjoyable if I had had any knowledge of the Crimean War before I read the book. My ignorance made the battle references somewhat hard to follow. I highly recommend this book.
Neotraditionalism in the Russian North: Indigenous Peoples and the Legacy of Perestroika (Circumpolar Research Series, No. 6)
Average customer rating: 5 out of 5 stars
  • Interesting and timeless
Neotraditionalism in the Russian North: Indigenous Peoples and the Legacy of Perestroika (Circumpolar Research Series, No. 6)

Manufacturer: University of Washington Press
ProductGroup: Book
Binding: Paperback

JapanJapan | Asia | History | Subjects | Books
Former Soviet Republics & SiberiaFormer Soviet Republics & Siberia | Europe | History | Subjects | Books
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GeneralGeneral | Politics | Nonfiction | Subjects | Books
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ASIN: 0295978295

Customer Reviews:

5 out of 5 stars Interesting and timeless.......2000-01-08

Aleksandr Pika is a great northern anthropologist, and I am greatful that his work has been translated into English. This book is an excellent study of USSR policy as it has affected (and continues to affect) Native Siberians.
Half Lives & Half Truths: Confronting the Radioactive Legacies of the Cold War (Resident Scholar Series)
Average customer rating: Not rated
    Half Lives & Half Truths: Confronting the Radioactive Legacies of the Cold War (Resident Scholar Series)

    Manufacturer: School for Advanced Research Press
    ProductGroup: Book
    Binding: Paperback

    GeneralGeneral | Military | History | Subjects | Books
    NuclearNuclear | Weapons & Warfare | Military | History | Subjects | Books
    RussiaRussia | History | Subjects | Books
    20th Century20th Century | World | History | Subjects | Books
    GeneralGeneral | World | History | Subjects | Books
    ASIN: 1930618824

    Product Description

    The long Cold War of the twentieth century has ended, but only now are the poisonous legacies of that "first nuclear age" coming to light. Activists and anthropologists, the authors of this volume reveal the devastating, complex, and long-term environmental health problems afflicting the people who worked in uranium mining and processing, lived in regions dedicated to the construction of nuclear weapons or participated, often unknowingly, in radiation experiments. The nations and individuals, many of them members of indigenous or ethnic minority communities, are now demanding information about how the United States and the Soviet Union poisoned them and meaningful remedies for the damage done to them and the generations to come. As nuclear proliferation accelerates, this struggle takes on ever greater urgency.
    The Social Legacy of Communism (Woodrow Wilson Center Press)
    Average customer rating: Not rated
      The Social Legacy of Communism (Woodrow Wilson Center Press)

      Manufacturer: Cambridge University Press
      ProductGroup: Book
      Binding: Paperback

      GeneralGeneral | Politics | Nonfiction | Subjects | Books
      CulturalCultural | Anthropology | Social Sciences | Nonfiction | Subjects | Books
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      ASIN: 0521467489

      Book Description

      Current work on the transition from communism in Eastern Europe and the former Soviet Union has emphasized the "polity" and the "economy"; this book treats four basic areas: ethnic issues, deviance and health, social cleavages, and labor and elitism.
      Chernobyl Legacy
      Average customer rating: 5 out of 5 stars
      • moving.
      • EXTREMELY POWERFUL !!!!
      Chernobyl Legacy
      Paul Fusco , and Magdalena Caris
      Manufacturer: de.MO
      ProductGroup: Book
      Binding: Paperback

      Photo EssaysPhoto Essays | Photography | Arts & Photography | Subjects | Books
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      1. Voices from Chernobyl: The Oral History of a Nuclear Disaster Voices from Chernobyl: The Oral History of a Nuclear Disaster

      ASIN: 0970576803

      Book Description

      Chernobyl Legacy bears witness to the present-day effects of a horrific nuclear accident of unprecedented magnitude. Searing images documenting the effects following the Chernobyl disaster are central to the mission of this book, the work of noted photojournalist Paul Fusco of Magnum Photos and Magdalena Caris. Commentaries by United Nations Secretary General Kofi Annan, actor Michael Douglas and Didier J. Cherpitel, the secretary general of the International Federation of Red Cross and Red Crescent Societies.

      Customer Reviews:

      5 out of 5 stars moving........2006-06-11

      This book will change the way you think about radiation, world news, and the beauty of life.

      5 out of 5 stars EXTREMELY POWERFUL !!!!.......2002-01-11

      This book is an incredible testimonial of an accident that I seemed to have forgotten about. It put it right back in my face. The combination of the photographs and essays leaves no doubt about how dangerous nuclear power is, how little we know about, what happened in 1986 and what the REAL consequences of a nuclear accident are. NOW.

      Something to think about ... Especially in times like this.

      This is a BOOK TO READ, LOOK AT AND DISCUSS ABOUT. A definite keeper. Grat photography.
      The Unknown Stalin: His Life, Death, and Legacy
      Average customer rating: 2 out of 5 stars
      • Stalin; Still Unknown
      The Unknown Stalin: His Life, Death, and Legacy
      Zhores Medvedev , and Roy Medvedev
      Manufacturer: Overlook TP
      ProductGroup: Book
      Binding: Paperback

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      PoliticalPolitical | Leaders & Notable People | Biographies & Memoirs | Subjects | Books
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      4. Stalin and His Hangmen: The Tyrant and Those Who Killed for Him Stalin and His Hangmen: The Tyrant and Those Who Killed for Him
      5. Beria Beria

      ASIN: 1585676446
      Release Date: 2005-03-01

      Book Description

      Giving the best and most informative explanation to date of the mystery of Stalin's death, renowned historians Roy and Zhores Medvedev have written a gripping new biography of Joseph Stalin, based on findings from research into archives only recently made available, as well as the Medvedev brothers' own experiences during and after Stalin's brutal regime.

      Conventional beliefs and cliches are contradicted and disproved, inaccuracies and misconceptions are corrected, and the facts about Stalin's intellect, ancestry, and the fortunes of his personal effects after his death are fully examined. Perhaps most remarkable of all are the Medvedevs' revelations and contentions concerning Stalin's death: There has been much suspicion over whether he was assassinated or died of natural causes, and the authors go a long way toward resolving this question.

      The Unknown Stalin resonates with particular intensity due to the personal detail and recollections of the two authors—each of whom has his own history as a Russian dissident and commentator. This startling new work represents one of the most significant contributions to the study of Russian history in decades, a book of vital interest to scholars and general readers.

      Customer Reviews:

      2 out of 5 stars Stalin; Still Unknown.......2004-04-10

      As my children are related to Molotov by marriage, I am always interested in new books about Russian figures, especially since the fall of communism. I will persevere with this book, but it is frustrating to be told "Stalin eliminated many rivals on his way to the top; historians know their names." Thanks; what about the rest of us? Also, Russian translations have a certain annoying quality bordering on condescension: "If you're reading this book you must be ignorant; otherwise you'd know it all and wouldn't have to read this book"! In general, are translators working from first to second language, or vice versa? That would affect their choice of words,and we should be told. There is still a lot of habitual excuse-making and spin control, even when one of the authors has been exiled since 1973! This must be part of the Slavic genome. But I still plan to finish it, and I think it's worth reading, especially if you are part of the Russian diaspora as I am.
      Socialism In Russia: Lenin and His Legacy, 1890-1991
      Average customer rating: Not rated
        Socialism In Russia: Lenin and His Legacy, 1890-1991
        John Gooding
        Manufacturer: Palgrave Macmillan
        ProductGroup: Book
        Binding: Paperback

        JapanJapan | Asia | History | Subjects | Books
        GeneralGeneral | Europe | History | Subjects | Books
        RussiaRussia | History | Subjects | Books
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        Communism & SocialismCommunism & Socialism | Ideologies | Politics | Nonfiction | Subjects | Books
        MarxismMarxism | Political Doctrines | Political Science | Social Sciences | Nonfiction | Subjects | Books
        SocialismSocialism | Political Doctrines | Political Science | Social Sciences | Nonfiction | Subjects | Books
        ASIN: 033397235X

        Book Description

        This ground-breaking analysis confronts us with three fundamental questions on the socialist experiment in Russia: How did Marxist ideas come to be implemented in Russia, a country entirely unsuited to them? Why did the experiment lead to such suffering and upheaval and prove so fruitless? And why did the attempt to return to a proper Marxism//Leninism bring about the rapid collapse of Soviet Russia?In order to answer these questions, John Gooding examines the legacy of Lenin. In particular he investigates the two conflicting posthumous views on Lenin's character. On the one hand, Lenin was perceived - largely due to Stalin - as a godlike figure, embodying the omniscience and might of the party. On the other, he was known - mainly amongst intellectuals and later perestroika reformers - as a Marxist idealist, an anti-Stalinist and a democrat. It was this latter perception, the author argues, that brought the socialist experiment in Russia to its disastrous conclusion.
        Music Divided: Bartók's Legacy in Cold War Culture (California Studies in 20th-Century Music)
        Average customer rating: Not rated
          Music Divided: Bartók's Legacy in Cold War Culture (California Studies in 20th-Century Music)
          Danielle Fosler-Lussier
          Manufacturer: University of California Press
          ProductGroup: Book
          Binding: Hardcover

          GeneralGeneral | Classical | Musical Genres | Music | Entertainment | Subjects | Books
          EthnomusicologyEthnomusicology | Ethnic & International | Musical Genres | Music | Entertainment | Subjects | Books
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          ASIN: 0520249658

          Book Description

          Music Divided explores how political pressures affected musical life on both sides of the iron curtain during the early years of the cold war. In this groundbreaking study, Danielle Fosler-Lussier illuminates the pervasive political anxieties of the day through particular attention to artistic, music-theoretical, and propagandistic responses to the music of Hungary's most renowned twentieth-century composer, Béla Bartók. She shows how a tense period of political transition plagued Bartók's music and imperiled those who took a stand on its aesthetic value in the emerging socialist state. Her fascinating investigation of Bartók's reception outside of Hungary demonstrates that Western composers, too, formulated their ideas about musical style under the influence of ever-escalating cold war tensions.
          Music Divided surveys Bartók's role in provoking negative reactions to "accessible" music from Pierre Boulez, Hermann Scherchen, and Theodor Adorno. It considers Bartók's influence on the youthful compositions and thinking of Bruno Maderna and Karlheinz Stockhausen, and it outlines Bartók's legacy in the music of the Hungarian composers András Mihály, Ferenc Szabó, and Endre Szervánszky. These details reveal the impact of local and international politics on the selection of music for concert and radio programs, on composers' choices about musical style, on government radio propaganda about music, on the development of socialist realism, and on the use of modernism as an instrument of political action.
          The First Cold War: The Legacy of Woodrow Wilson in U.S.-Soviet Relations
          Average customer rating: 5 out of 5 stars
          • New Theory on Cold War's Origins
          The First Cold War: The Legacy of Woodrow Wilson in U.S.-Soviet Relations
          Donald E. Davis , and Eugene P. Trani
          Manufacturer: University of Missouri Press
          ProductGroup: Book
          Binding: Hardcover

          1945 - Present1945 - Present | 20th Century | United States | Americas | History | Subjects | Books
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          ASIN: 082621388X

          Customer Reviews:

          5 out of 5 stars New Theory on Cold War's Origins.......2003-12-04

          "Woodrow Wilson never banged his shoe on a lectern, threatening to bury anyone. He never claimed to be a Berliner, nor offered to name names. But a ... book by Donald E. Davis and Eugene P. Trani ... makes the case that Wilson was, all the same, the first cold warrior. According to [this book] when Wilson was inaugurated in 1913, the American diplomatic corps in Russia was a shambles. Wilson entered the presidency avowedly uninterested in foreign affairs. He was quickly faced with a world war and then, in 1917, the Russian Revolution. Afraid of how the new government in Russia would affect the outcome of the war and uncertain how to talk productively to the radical Bolsheviks, Wilson embarked on a policy of diplomatic quarantine that lasted until 1933, prefiguring the Cold War."
          --not reviewed by author, but taken from the Indiana University's Alumni Magazine's independent review

          Selling to Major Accounts: Tools, Techniques, and Practical Solutions for the Sales Manager
          Average customer rating: 4 out of 5 stars
          • Great info on national account management.
          Selling to Major Accounts: Tools, Techniques, and Practical Solutions for the Sales Manager
          Terry R. Bacon
          Manufacturer: AMACOM/American Management Association
          ProductGroup: Book
          Binding: Hardcover

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          ASIN: 0814404626

          Book Description

          In most businesses, 80% of the revenue comes from 20% of the customers. Management of these key accounts demands discipline, direction, and purpose. Account managers and salespeople must be able to identify and capture key opportunities and use a systematic approach to growing the accounts. Here's where they'll find the powerful tools, processes, and techniques to succeed.

          Selling to Major Accounts is full of practical, proven approaches to account management. Loaded with examples, tables, charts, checklists, and real-life case studies from the author's vast consulting experience, it shows how to:

          * identify the major accounts with the greatest potential * progress from vendor to strategic ally * craft account plans that are geared for action * manage the customer relationship for greater results * develop winning account strategies.

          Customer Reviews:

          4 out of 5 stars Great info on national account management........1999-09-08

          An excellent book on national account management that emphasizes 'customer delight' as a primary sales goal. I like how the author covers the foundations and then moves through planning to implementing the account plan. Lots of charts, tools, and minicases clearly illustrate the concepts. A must-read for the sales professional!
          8 steps for: taking customer loyalty to the next level; Because companies live or die from repeat business.(Publisher's Outlook) : An article from: Customer Interaction Solutions
          Average customer rating: Not rated
            8 steps for: taking customer loyalty to the next level; Because companies live or die from repeat business.(Publisher's Outlook) : An article from: Customer Interaction Solutions
            Nadji Tehrani
            Manufacturer: Technology Marketing Corporation
            ProductGroup: Book
            Binding: Digital

            GeneralGeneral | Business & Investing | Subjects | Books
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            ASIN: B0009GL0EK
            Release Date: 2005-08-01

            Book Description

            This digital document is an article from Customer Interaction Solutions, published by Technology Marketing Corporation on August 1, 2004. The length of the article is 1817 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

            Citation Details
            Title: 8 steps for: taking customer loyalty to the next level; Because companies live or die from repeat business.(Publisher's Outlook)
            Author: Nadji Tehrani
            Publication: Customer Interaction Solutions (Magazine/Journal)
            Date: August 1, 2004
            Publisher: Technology Marketing Corporation
            Volume: 23 Issue: 2 Page: 2(4)

            Distributed by Thomson Gale
            The Action Selling Sales Training Book Series (Action Selling Book Series)
            Average customer rating: Not rated
              The Action Selling Sales Training Book Series (Action Selling Book Series)
              Duane Sparks
              Manufacturer: The Sales Board
              ProductGroup: Book
              Binding: Paperback

              InsuranceInsurance | Automotive | Nonfiction | Subjects | Books
              ASIN: 097535695X

              Product Description

              The Action Selling Sales Training and Selling Skills Book Series includes: - Action Selling: How to sell like a professional, even if you think you are one. -Selling Your Price: How to escape the race to the bargain basement - Questions: The Answer to Sales - Masters of Loyalty: How to turn your sales force into a loyalty force The Action Selling Book Series will dramatically improve the sales behavior of your sales force. Action Selling: Are your salespeople "Winging It" during calls? With Action Selling, they`ll learn the Five Critical Sales Skills that really matter and how to follow a proven process that has helped over 300,000 become top selling producers. Selling Your Price: Do your salespeople rely on old habits, manipulative tricks or price concessions to close the sale? With Selling Your Price, salespeople learn how to sell value and protect margins while winning more business. Questions: The Answer to Sales: Do your salespeople depend on the gift of gab to win sales? With Questions, they`ll know how and when to ask the best-questions that lead to gaining commitment. Masters of Loyalty: Do your salespeople sell loyalty? With Masters, they`ll learn how to create real loyalty; loyalty that makes customers stop shopping and be forever deaf to competitor`s appeals.
              Amae Software sows the seeds of customer loyalty.(Technology Highlights): An article from: Customer Interaction Solutions
              Average customer rating: Not rated
                Amae Software sows the seeds of customer loyalty.(Technology Highlights): An article from: Customer Interaction Solutions
                David R. Butcher
                Manufacturer: Technology Marketing Corporation
                ProductGroup: Book
                Binding: Digital

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                ASIN: B00084BEWG
                Release Date: 2005-08-01

                Book Description

                This digital document is an article from Customer Interaction Solutions, published by Technology Marketing Corporation on September 1, 2004. The length of the article is 897 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

                Citation Details
                Title: Amae Software sows the seeds of customer loyalty.(Technology Highlights)
                Author: David R. Butcher
                Publication: Customer Interaction Solutions (Magazine/Journal)
                Date: September 1, 2004
                Publisher: Technology Marketing Corporation
                Volume: 23 Issue: 3 Page: 20(2)

                Distributed by Thomson Gale
                Award marketing: the most effective way to differentiate your firm! (Publisher's Outlook).: An article from: Customer Interaction Solutions
                Average customer rating: Not rated
                  Award marketing: the most effective way to differentiate your firm! (Publisher's Outlook).: An article from: Customer Interaction Solutions
                  Nadji Tehrani
                  Manufacturer: Technology Marketing Corporation
                  ProductGroup: Book
                  Binding: Digital

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                  ASIN: B0008D9DIE
                  Release Date: 2005-07-31

                  Book Description

                  This digital document is an article from Customer Interaction Solutions, published by Technology Marketing Corporation on February 1, 2003. The length of the article is 1283 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

                  Citation Details
                  Title: Award marketing: the most effective way to differentiate your firm! (Publisher's Outlook).
                  Author: Nadji Tehrani
                  Publication: Customer Interaction Solutions (Magazine/Journal)
                  Date: February 1, 2003
                  Publisher: Technology Marketing Corporation
                  Volume: 21 Issue: 8 Page: 2(2)

                  Distributed by Thomson Gale
                  Build customer loyalty while reducing operational costs.(INNOVATIVE IDEAS FROM THE IP CONTACT CENTER EXPERTS): An article from: Customer Interaction Solutions
                  Average customer rating: Not rated
                    Build customer loyalty while reducing operational costs.(INNOVATIVE IDEAS FROM THE IP CONTACT CENTER EXPERTS): An article from: Customer Interaction Solutions
                    Mike Heberling
                    Manufacturer: Technology Marketing Corporation
                    ProductGroup: Book
                    Binding: Digital

                    GeneralGeneral | Business & Investing | Subjects | Books
                    ManagementManagement | Management & Leadership | Business & Investing | Subjects | Books
                    GeneralGeneral | Business & Investing | Subjects | e-Docs | Formats | Books
                    ManagementManagement | Business & Investing | Subjects | e-Docs | Formats | Books
                    GeneralGeneral | Business & Investing | HTML | Formats | e-Docs | Formats | Books
                    ManagementManagement | Business & Investing | HTML | Formats | e-Docs | Formats | Books
                    ASIN: B000ALV3A0
                    Release Date: 2005-07-25

                    Book Description

                    This digital document is an article from Customer Interaction Solutions, published by Technology Marketing Corporation on January 1, 2005. The length of the article is 771 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

                    Citation Details
                    Title: Build customer loyalty while reducing operational costs.(INNOVATIVE IDEAS FROM THE IP CONTACT CENTER EXPERTS)
                    Author: Mike Heberling
                    Publication: Customer Interaction Solutions (Magazine/Journal)
                    Date: January 1, 2005
                    Publisher: Technology Marketing Corporation
                    Volume: 23 Issue: 7 Page: 39(1)

                    Distributed by Thomson Gale
                    The Business Process Of Customer Retention And Loyalty.: An article from: Customer Interaction Solutions
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                      The Business Process Of Customer Retention And Loyalty.: An article from: Customer Interaction Solutions
                      Richard Morrison
                      Manufacturer: Technology Marketing Corporation
                      ProductGroup: Book
                      Binding: Digital

                      GeneralGeneral | Business & Investing | Subjects | Books
                      ManagementManagement | Management & Leadership | Business & Investing | Subjects | Books
                      GeneralGeneral | Business & Investing | Subjects | e-Docs | Formats | Books
                      ManagementManagement | Business & Investing | Subjects | e-Docs | Formats | Books
                      TelecommunicationsTelecommunications | Business & Investing | Subjects | e-Docs | Formats | Books
                      GeneralGeneral | Business & Investing | HTML | Formats | e-Docs | Formats | Books
                      ManagementManagement | Business & Investing | HTML | Formats | e-Docs | Formats | Books
                      ASIN: B0008ICWM8
                      Release Date: 2005-07-28

                      Book Description

                      This digital document is an article from Customer Interaction Solutions, published by Technology Marketing Corporation on October 1, 2001. The length of the article is 1114 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

                      Citation Details
                      Title: The Business Process Of Customer Retention And Loyalty.
                      Author: Richard Morrison
                      Publication: Customer Interaction Solutions (Magazine/Journal)
                      Date: October 1, 2001
                      Publisher: Technology Marketing Corporation
                      Volume: 20 Issue: 4 Page: 4

                      Distributed by Thomson Gale
                      Customer loyalty: an unscientific experiment.(INNOVATIVE IDEAS FROM THE NEXT-GEN CONTACT CENTER EXPERTS): An article from: Customer Interaction Solutions
                      Average customer rating: Not rated
                        Customer loyalty: an unscientific experiment.(INNOVATIVE IDEAS FROM THE NEXT-GEN CONTACT CENTER EXPERTS): An article from: Customer Interaction Solutions
                        Tracey E. Schelmetic
                        Manufacturer: Thomson Gale
                        ProductGroup: Book
                        Binding: Digital

                        GeneralGeneral | Business & Investing | Subjects | Books
                        GeneralGeneral | Business & Investing | Subjects | e-Docs | Formats | Books
                        TelecommunicationsTelecommunications | Business & Investing | Subjects | e-Docs | Formats | Books
                        ASIN: B000BTGZR2
                        Release Date: 2005-10-19

                        Book Description

                        This digital document is an article from Customer Interaction Solutions, published by Thomson Gale on September 1, 2005. The length of the article is 578 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

                        Citation Details
                        Title: Customer loyalty: an unscientific experiment.(INNOVATIVE IDEAS FROM THE NEXT-GEN CONTACT CENTER EXPERTS)
                        Author: Tracey E. Schelmetic
                        Publication: Customer Interaction Solutions (Magazine/Journal)
                        Date: September 1, 2005
                        Publisher: Thomson Gale
                        Volume: 24 Issue: 3 Page: 58(1)

                        Distributed by Thomson Gale
                        Earning customer loyalty through automation. (Customer Relationship Management).(Industry Overview): An article from: Customer Interaction Solutions
                        Average customer rating: Not rated
                          Earning customer loyalty through automation. (Customer Relationship Management).(Industry Overview): An article from: Customer Interaction Solutions
                          Daniel Kastner
                          Manufacturer: Technology Marketing Corporation
                          ProductGroup: Book
                          Binding: Digital

                          GeneralGeneral | Business & Investing | Subjects | Books
                          ManagementManagement | Management & Leadership | Business & Investing | Subjects | Books
                          GeneralGeneral | Business & Investing | Subjects | e-Docs | Formats | Books
                          ManagementManagement | Business & Investing | Subjects | e-Docs | Formats | Books
                          TelecommunicationsTelecommunications | Business & Investing | Subjects | e-Docs | Formats | Books
                          GeneralGeneral | Business & Investing | HTML | Formats | e-Docs | Formats | Books
                          ManagementManagement | Business & Investing | HTML | Formats | e-Docs | Formats | Books
                          ASIN: B0008D9DLG
                          Release Date: 2005-07-31

                          Book Description

                          This digital document is an article from Customer Interaction Solutions, published by Technology Marketing Corporation on February 1, 2003. The length of the article is 2200 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

                          Citation Details
                          Title: Earning customer loyalty through automation. (Customer Relationship Management).(Industry Overview)
                          Author: Daniel Kastner
                          Publication: Customer Interaction Solutions (Magazine/Journal)
                          Date: February 1, 2003
                          Publisher: Technology Marketing Corporation
                          Volume: 21 Issue: 8 Page: 38(3)

                          Article Type: Industry Overview

                          Distributed by Thomson Gale
                          Improving customer loyalty through proactive communications.(Customer Relationship Management): An article from: Customer Interaction Solutions
                          Average customer rating: Not rated
                            Improving customer loyalty through proactive communications.(Customer Relationship Management): An article from: Customer Interaction Solutions
                            Ben Levitan
                            Manufacturer: Technology Marketing Corporation
                            ProductGroup: Book
                            Binding: Digital
                            ASIN: B00081V4GK
                            Release Date: 2005-07-31

                            Book Description

                            This digital document is an article from Customer Interaction Solutions, published by Technology Marketing Corporation on February 1, 2004. The length of the article is 1746 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

                            Citation Details
                            Title: Improving customer loyalty through proactive communications.(Customer Relationship Management)
                            Author: Ben Levitan
                            Publication: Customer Interaction Solutions (Magazine/Journal)
                            Date: February 1, 2004
                            Publisher: Technology Marketing Corporation
                            Volume: 22 Issue: 8 Page: 30(3)

                            Distributed by Thomson Gale

                            Annotated guide to the 1986 insolvency legislation: Insolvency Act 1986, Company Directors Disqualification Act 1986 and Insolvency Rules 1986 (as amended)
                            Average customer rating: Not rated
                              Annotated guide to the 1986 insolvency legislation: Insolvency Act 1986, Company Directors Disqualification Act 1986 and Insolvency Rules 1986 (as amended)
                              L. S Sealy
                              Manufacturer: CCH Editions
                              ProductGroup: Book
                              Binding: Unknown Binding

                              GeneralGeneral | English Law | Law | Subjects | Books
                              Private LawPrivate Law | Law | Subjects | Books
                              ASIN: 0863251617

                              Books:

                              1. Making Your Move to One of America's Best Small Towns: How to Find a Great Little Place as Your Next Home Base
                              2. Market Liberalism: American Foreign Policy Toward China
                              3. New Development Strategies: Beyond the Washington Consensus
                              4. One South or Many?: Plantation Belt and Upcountry in Civil War-Era Tennessee
                              5. Out From Underdevelopment Revisited: Changing Global Structures and the Remaking of the Third World (International Political Economy)
                              6. Parlay Your IRA into a Family Fortune: 3 EASY STEPS for creating a lifetime supply of tax-deferred, even tax-free, wealth for you and your family
                              7. Pension Revolution: A Solution to the Pensions Crisis (Wiley Finance)
                              8. Poverty, Ethnicity, and Gender in Eastern Europe During the Market Transition
                              9. Public Policy Toward Pensions (Twentieth Century Fund Books)
                              10. Putting Trust in the US Budget: Federal Trust Funds and the Politics of Commitment (Theories of Institutional Design)

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